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Houzer 13" Stainless Steel Bottom Rack/Basket Grid, BG-1308

Houzer 13" Stainless Steel Bottom Rack/Basket Grid, BG-1308

Item #:

Shipping & Returns: See tabs below.

Questions? Contact Us

Houzer Authorized Dealer

Houzer 13" Stainless Steel Bottom Rack/Basket Grid, BG-1308

The Houzer BG-1308 Wirecraft Wire Rack is made with T304 premium stainless steel. It measures 12.5 inch by 8.625 inch by 1 inch deep and designed to hold dishes and glasses for curved trough sink model CTC-3312 and CTC-4512. The Houzer BG-1308 Wirecraft Wire Rack comes with a 1-year limited warranty.

Features


  • T-304 stainless steel bottom grid
  • 12.5"x8.5"x1"D
  • See individual models
  • Protective plastic feet
  • Fits CTC-3312
  • T-304 stainless steel

Details


Color: Gray
Item Height: 1"
Item Length (Front to Back): 8.5"
Item Weight: 2 lbs
Item Width (Side to Side): 12.5"
Material: Stainless Steel
Overall Dimensions: 12.5" x 8.5" x 1"D
Sku: BG-1308

Warranty


1 Year Limited Warranty
keywords, houser

Shipping Carriers

FREE Ground Shipping on every product over $75 within the 48 contiguous US States (some exceptions apply for a handful of isolated locations). Ground shipping is not available to Alaska, Hawaii, territories, P. O. boxes, and military addresses. Please contact us for shipping quotes.

Flat Rate Shipping Fee of $6.99 for products under $75.

If the product is in stock, please allow 1-3 business days for processing and another 2-7 business days (estimated) for delivery, based on location. 

Quick Links:


Order Shipment

  • Please allow up to 3 business days for your order to be processed.
  • If the product is in stock, it is shipped as soon as possible. All deliveries for in-stock products are made within 2-7 business days (estimated), based on location.
  • As soon as your order has been shipped, we will send your tracking information to the e-mail address you provide at checkout.
  • If you do not receive tracking information from us within 7 business days of your order, feel free to contact us.
  • Orders are shipped either via UPS, FedEx, USPS or an LTL freight shipping carrier.

Ground Shipping

  • Packages are delivered via FedEx, UPS or USPS.
  • Shipping carriers may deliver on Saturdays.
  • Free ground shipping may not be available to Alaska and Hawaii or to P. O. Boxes or Military Addresses (please contact us to verify).
  • Please review the inspection guidelines for ground shipping when accepting delivery.

Freight Shipping

  • Large and heavy products ship LTL freight on a pallet
  • We will inform you if your item ships freight. If you were not notified, your order will ship using ground shipping.
  • We offer free freight shipping within the 48 contiguous US States
  • If the product is in stock, expected delivery is typically within 7-10 business days
  • The freight carrier will contact you directly to schedule a delivery time.
  • Someone will need to be available for delivery.
  • The driver will place the package curbside at the end of your driveway.
  • Please contact us for LTL and other special delivery instructions or requests.
  • Please review the inspection guidelines for freight shipping when accepting delivery.

    At The Sink Boutique, we want to make sure that you are completely satisfied with your purchase and our customer service. We do our best to get you the right product in pristine condition and are available to assist you in the event of returns, exchanges, cancellations, missing parts or damages.

    Please review the guidelines below to determine the returns processes relating to your circumstance. 

    Feel free to contact us with any questions or clarifications!

    Quick Links:


    Standard Returns

    • Must be requested within 14 days from the day of delivery with the exception of "All Stone Group" sinks which must be requested within 10 days of delivery. Please send an email to returns@thesinkboutique.com.
    • Buyer pays return shipping cost.
    • If item was shipped as part of free shipping promotion, initial shipping charges will be deducted from refund OR 25% restocking fees may apply (whichever is lower). For information on the original shipping charges please contact us.
      • EXCEPTION:
        • Rohl - 30% restocking fees + original freight shipping of $200 
        • Elkay - 25% restocking fees + original shipping
    • Returns must include an RMA# (provided by us)
    • Products must be shipped back to the warehouse, traceable and insured with RMA# listed on the return label (tracking must be shared with us for a refund). 
    • The item must be new, unused, unassembled, and in original packaging
    • Items cannot be returned based on the color. Please make sure to read our color disclaimer.
    • We cannot be held responsible for any damage or loss along the way. Please insure your return.
    • Refund will be processed once the item is received and verified in the warehouse in about 7-14 business days after delivery.
    • To start a return, please send an email to returns@thesinkboutique.com

    Exchanges

    • Exchanges will be treated as a standard return (see above)
    • A new order can be placed for another product.

    Cancellations

    • Can take up to 1 business day to confirm a cancellation
    • Full refund only if the order has not been processed by the warehouse.
    • Cancellation of confirmed/processed orders will result in a 3% cancellation fee.  
    • If the product has been processed by the manufacturer's warehouse, cancellations will be treated as a standard return (see above)

    Damages and Defects

    Despite all our best efforts, sometimes your shipment may arrive damaged. In case of damages, don't worry, as long as you follow these simple steps we guarantee to send you a replacement and take care of any shipping costs. In addition, you will have our excellent customer service available at your fingertips to handle your case.  

    • Follow the inspection guidelines based on how your order was shipped
    • Contact us within 24 to 48 hours of delivery. We MUST be notified about any damages promptly so we have enough time to resolve the issue for you and can file the insurance claim with the carrier. 

      Please Note: We can only take responsibility if we are notified within 24-48 hours of delivery and the inspection guidelines are followed

      If your product arrives without any visible damage but does not function properly, it may be due to a defect on the manufacturer’s end, which is covered under the manufacturer’s warranty. Our customer service team will be happy to guide you through the warranty process.

      **Fireclay Products:

      • Due to the organic nature of these hand finished products, minor imperfections (such as little bubbles, dimples, small divets, etc.) may appear. These are not defects and do not affect the functionality of the sink. It's what makes each sink uniquely its own. Unfortunately, we will not be able to replace or discount products with minor imperfections.
      • The unfinished underside of any ceramic-based products (fireclay, granite, porcelain, etc) will have minor surface deformities, odd patches and surface scratches/cracks from any manufacturer because they are unfinished due to being under the counter. This is normal and will not affect the integrity of the item. Contact us or feel free to email pictures if you would like us to review your ordered item(s). 

      Missing Item(s)

      If you cannot find an item that was recorded as delivered, please notify us promptly within 24 hours. We’ll work to help you get to the bottom of it. Unfortunately, we cannot issue any refunds or replacements for an order that the delivery company recorded as delivered, even if it was lost or stolen after delivery. If you would like a signature to be required upon delivery, kindly request that at the time you place your order.

      Final Sales

      • Final sale products are not eligible for returns or exchanges
      • Gift Cards cannot be returned or exchanged

      Why Buy From Us | The Sink Boutique

      Top Reasons Why Customers Choose To Buy From Us:

      • ✔ Free Shipping on All Products Over $75 

      •  Great Customer Service - You can email us, drop us a message, or call us.

      •  Safe and Secure Ordering Process - We use SSL encryption, top credit card companies, recognizable brands, and reputed shipping companies to ensure safety and security.

      •  Lowest Prices - You will find a lot of our products are on sale since we actively work on providing the best discounts on each item.

      •  Giving Back - We donate 10% of our net profits to environmental charities that work on planting more trees, offsetting the carbon footprint, or cleaning up the oceans.

      •  Family-Owned Business - We are a family-owned business that is focused on you, the customer, and proud of the products that we carry.

      Houzer Authorized Dealer

      Houzer 13" Stainless Steel Bottom Rack/Basket Grid, BG-1308

      The Houzer BG-1308 Wirecraft Wire Rack is made with T304 premium stainless steel. It measures 12.5 inch by 8.625 inch by 1 inch deep and designed to hold dishes and glasses for curved trough sink model CTC-3312 and CTC-4512. The Houzer BG-1308 Wirecraft Wire Rack comes with a 1-year limited warranty.

      Features


      • T-304 stainless steel bottom grid
      • 12.5"x8.5"x1"D
      • See individual models
      • Protective plastic feet
      • Fits CTC-3312
      • T-304 stainless steel

      Details


      Color: Gray
      Item Height: 1"
      Item Length (Front to Back): 8.5"
      Item Weight: 2 lbs
      Item Width (Side to Side): 12.5"
      Material: Stainless Steel
      Overall Dimensions: 12.5" x 8.5" x 1"D
      Sku: BG-1308

      Warranty


      1 Year Limited Warranty
      keywords, houser

      Shipping Carriers

      FREE Ground Shipping on every product over $75 within the 48 contiguous US States (some exceptions apply for a handful of isolated locations). Ground shipping is not available to Alaska, Hawaii, territories, P. O. boxes, and military addresses. Please contact us for shipping quotes.

      Flat Rate Shipping Fee of $6.99 for products under $75.

      If the product is in stock, please allow 1-3 business days for processing and another 2-7 business days (estimated) for delivery, based on location. 

      Quick Links:


      Order Shipment

      • Please allow up to 3 business days for your order to be processed.
      • If the product is in stock, it is shipped as soon as possible. All deliveries for in-stock products are made within 2-7 business days (estimated), based on location.
      • As soon as your order has been shipped, we will send your tracking information to the e-mail address you provide at checkout.
      • If you do not receive tracking information from us within 7 business days of your order, feel free to contact us.
      • Orders are shipped either via UPS, FedEx, USPS or an LTL freight shipping carrier.

      Ground Shipping

      • Packages are delivered via FedEx, UPS or USPS.
      • Shipping carriers may deliver on Saturdays.
      • Free ground shipping may not be available to Alaska and Hawaii or to P. O. Boxes or Military Addresses (please contact us to verify).
      • Please review the inspection guidelines for ground shipping when accepting delivery.

      Freight Shipping

      • Large and heavy products ship LTL freight on a pallet
      • We will inform you if your item ships freight. If you were not notified, your order will ship using ground shipping.
      • We offer free freight shipping within the 48 contiguous US States
      • If the product is in stock, expected delivery is typically within 7-10 business days
      • The freight carrier will contact you directly to schedule a delivery time.
      • Someone will need to be available for delivery.
      • The driver will place the package curbside at the end of your driveway.
      • Please contact us for LTL and other special delivery instructions or requests.
      • Please review the inspection guidelines for freight shipping when accepting delivery.

        At The Sink Boutique, we want to make sure that you are completely satisfied with your purchase and our customer service. We do our best to get you the right product in pristine condition and are available to assist you in the event of returns, exchanges, cancellations, missing parts or damages.

        Please review the guidelines below to determine the returns processes relating to your circumstance. 

        Feel free to contact us with any questions or clarifications!

        Quick Links:


        Standard Returns

        • Must be requested within 14 days from the day of delivery with the exception of "All Stone Group" sinks which must be requested within 10 days of delivery. Please send an email to returns@thesinkboutique.com.
        • Buyer pays return shipping cost.
        • If item was shipped as part of free shipping promotion, initial shipping charges will be deducted from refund OR 25% restocking fees may apply (whichever is lower). For information on the original shipping charges please contact us.
          • EXCEPTION:
            • Rohl - 30% restocking fees + original freight shipping of $200 
            • Elkay - 25% restocking fees + original shipping
        • Returns must include an RMA# (provided by us)
        • Products must be shipped back to the warehouse, traceable and insured with RMA# listed on the return label (tracking must be shared with us for a refund). 
        • The item must be new, unused, unassembled, and in original packaging
        • Items cannot be returned based on the color. Please make sure to read our color disclaimer.
        • We cannot be held responsible for any damage or loss along the way. Please insure your return.
        • Refund will be processed once the item is received and verified in the warehouse in about 7-14 business days after delivery.
        • To start a return, please send an email to returns@thesinkboutique.com

        Exchanges

        • Exchanges will be treated as a standard return (see above)
        • A new order can be placed for another product.

        Cancellations

        • Can take up to 1 business day to confirm a cancellation
        • Full refund only if the order has not been processed by the warehouse.
        • Cancellation of confirmed/processed orders will result in a 3% cancellation fee.  
        • If the product has been processed by the manufacturer's warehouse, cancellations will be treated as a standard return (see above)

        Damages and Defects

        Despite all our best efforts, sometimes your shipment may arrive damaged. In case of damages, don't worry, as long as you follow these simple steps we guarantee to send you a replacement and take care of any shipping costs. In addition, you will have our excellent customer service available at your fingertips to handle your case.  

        • Follow the inspection guidelines based on how your order was shipped
        • Contact us within 24 to 48 hours of delivery. We MUST be notified about any damages promptly so we have enough time to resolve the issue for you and can file the insurance claim with the carrier. 

          Please Note: We can only take responsibility if we are notified within 24-48 hours of delivery and the inspection guidelines are followed

          If your product arrives without any visible damage but does not function properly, it may be due to a defect on the manufacturer’s end, which is covered under the manufacturer’s warranty. Our customer service team will be happy to guide you through the warranty process.

          **Fireclay Products:

          • Due to the organic nature of these hand finished products, minor imperfections (such as little bubbles, dimples, small divets, etc.) may appear. These are not defects and do not affect the functionality of the sink. It's what makes each sink uniquely its own. Unfortunately, we will not be able to replace or discount products with minor imperfections.
          • The unfinished underside of any ceramic-based products (fireclay, granite, porcelain, etc) will have minor surface deformities, odd patches and surface scratches/cracks from any manufacturer because they are unfinished due to being under the counter. This is normal and will not affect the integrity of the item. Contact us or feel free to email pictures if you would like us to review your ordered item(s). 

          Missing Item(s)

          If you cannot find an item that was recorded as delivered, please notify us promptly within 24 hours. We’ll work to help you get to the bottom of it. Unfortunately, we cannot issue any refunds or replacements for an order that the delivery company recorded as delivered, even if it was lost or stolen after delivery. If you would like a signature to be required upon delivery, kindly request that at the time you place your order.

          Final Sales

          • Final sale products are not eligible for returns or exchanges
          • Gift Cards cannot be returned or exchanged

          Why Buy From Us | The Sink Boutique

          Top Reasons Why Customers Choose To Buy From Us:

          • ✔ Free Shipping on All Products Over $75 

          •  Great Customer Service - You can email us, drop us a message, or call us.

          •  Safe and Secure Ordering Process - We use SSL encryption, top credit card companies, recognizable brands, and reputed shipping companies to ensure safety and security.

          •  Lowest Prices - You will find a lot of our products are on sale since we actively work on providing the best discounts on each item.

          •  Giving Back - We donate 10% of our net profits to environmental charities that work on planting more trees, offsetting the carbon footprint, or cleaning up the oceans.

          •  Family-Owned Business - We are a family-owned business that is focused on you, the customer, and proud of the products that we carry.

          QUESTIONS & ANSWERS

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