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Eago 71" Acrylic Corner Rectangle Bathtub with Fixtures, White, AM189ETL-R

Item #:

Only 6 In Stock Usually ships in 1 to 3 business days

Estimated Delivery: Between May 30 and Jun 06.

Shipping & Returns: See tabs below.

Questions? Contact Us

Eago 71" Acrylic Corner Rectangle Bathtub with Fixtures, White, AM189ETL-R

The Factory was founded in 1996, EAGO Sanitary Ware Co has grown into a large scale sanitary ware manufacturer. After becoming very popular in Europe and Asia, EAGO's products have become available in the USA as of 2009. EAGO is determined to supply the best high-quality bathtubs, toilets and sinks for people around the world.

We are thrilled to offer you this exquisite EAGO whirlpool bath tub with waterfall. This ETL Certified tub is filled with cool gadgets and effects like the built in stereo, lighting, and button jets. Enjoy a state of complete relaxation and tranquility and indulge in a full body spa-like experience in the comfort of your own home

Please see our color disclaimer.

Features


  • The drain is located under the user's backside. This tub is also available in a variant that enables the user to face the opposite direction (Model # AM189ETL-L)
  • No tub filler is required as this tub fills itself through the waterfall! The incoming hot & cold water lines get connected directly to the mixer which then directs the water to the diverter from which you can choose to divert the water to the waterfall or the hand held shower head.
  • Our fiberglass and stainless steel-reinforced MaxLoad high gloss acrylic is stronger and more resilient than the material used by our competitors. The acrylic is scratch resistant and extra-smooth, making it difficult for dirt and particles to attach and easier to clean.
  • Includes Inline Heater: Due to the mixture of air and water in whirlpool jetted tubs, the water temperature will cool more rapidly in comparison to traditional bathtubs. Designed to enhance and prologue the enjoyment of your whirlpool bathtub, inline heaters have a built-in thermostat, constantly maintaining the temperature of the circulating water in the tub, and offering you the incentive of a longer bathing experience. The heater will only work while the jets are operating.
  • Features a back flow preventer on the shower heads. This prevents residue or odor buildup. Includes 1 soft black pillow that sticks to the tub with suction cups for an even more comfortable experience.
  • Choose your favorite of 4 different levels of jet pressure or utilize the automatic gradual change of jet pressure from low to high in a loop.
  • Featuring auto protection function for pump (if there is not enough water in the whirlpool bathtub the pump cannot be started). Also has 60 minutes auto shutdown function.
  • Keypad Control Panel: Stylish control panel easily operates the bathtubs whirlpool jets, inline heater, digital sound system, and chromatherapy lighting.
  • Thermostatic valve with anti scalding max temperature of 100' f. FM radio, bluetooth, and speakers built in. Chromatherapy LED lighting system creates a serine atmosphere. Colors change automatically or manually; gradually blending into one another in a cycle, or remaining on your favorite color only.
  • Electrical Details: 110-120 Volts, 30 Amps, 3050 Watts, 60 Hertz, 2 Horsepower.

Details


ASIN: B077JV4K6X
Adjustable Jet Direction?: Yes
Adjustable Jet Flow?: Yes
Amperage: 30
Apron Front Tub?: Yes
Bluetooth Included?: Yes
Box Height: 34.5"
Box Length: 73.63"
Box Weight: 214 lb(s)
Box Width: 35"
Built-In Speakers Included?: Yes
Color: White
Control Type: Digital
Country of Origin: China
Drain Diameter: 2"
Drain Included?: Yes
Drain Placement: Offset Center
ETL Listed?: Yes
Electric?: Yes
Filled Weight: 797.52
Finish: White
Freight Class (LTL Only): 175
Handheld Shower Head Diameter: 2
Handheld Shower Head Material: Plastic
Handheld Shower Head Shape: Rectangle
Handle Type: Knob
Harmonized System Code: 3922.10.0000
Has Overflow?: Yes
Height to Overflow: 15.25"
Hertz: 60 Hz
Horsepower: 2
Hose Length: 60
Includes Hand-Held?: Yes
Includes Heater?: Yes
Includes Pillow?: Yes
Includes Tub Filler?: Yes
Indoor or Outdoor?: Indoor
Inner Depth: 17.75"
Inside Bowl Dimensions: 48.5" x 18" x 17.75"
Installation Type: Corner
Integrated Audio?: Yes
Item Height: 26.75"
Item Length (Front to Back): 70.5"
Item Weight: 147 lb(s)
Item Width (Side to Side): 31.9"
Jet Type: Jetted-Whirlpool
Light Type: LED
Lighting?: Yes
Material: Acrylic
Motor Placement: Left
Mount: Tub Mounted
Must Install Against a Wall?: Yes
NMFC Code: 158260-3
Number of Faucet Holes: 3
Number of Handles: 2
Number of Jet Settings: 4
Number of Persons: 1
Number of Water Jets: 7
Overall Dimensions: 70.5" x 31.9" x 26.75"
Overflow Location: Back
Pack Quantity: 1
Room: Bathroom
SKU: AM189ETL-R
Seat Side: Left
Self Leveling Base?: Yes
Shape: Rectangle
Ship Girth: 139
Ship Length: 73.63
Ship Method: Freight
Ship Package Type: Pallet
Ship Weight: 247
Ship Width: 35
Shipping Dimensions: 73.63 x 35 x 34.5
Ships From: KS
Style: Modern
Surface Type: Gloss
Voltage: 110
Water Capacity: 78
Waterway Material: PVC
Watts: 3050

Warranty


1 year limited warranty on all parts.
Eago Warranty Details (PDF)

Installation Instructions


Installation Instructions (PDF)
Product Specifications (PDF)

Related Products


- ALFI brand Cedar Wood, Natural Wood, AB4409 4" Modern Wooden Stepping Stool Multi-Purpose Accessory
- ALFI brand ABM9FLED-PC Polished Chrome Tabletop Round 9" 5x Magnifying Cosmetic Mirror with Light
- ALFI brand ABM9FLED-BN Brushed Nickel Tabletop Round 9" 5x Magnifying Cosmetic Mirror with Light
- ALFI brand ABM8FLED-PC Polished Chrome Tabletop Square 8" 5x Magnifying Cosmetic Mirror with Light
- ALFI brand ABM8FLED-BN Brushed Nickel Tabletop Square 8" 5x Magnifying Cosmetic Mirror with Light
- ALFI brand Brass, AB9508-BN Brushed Nickel 6 Piece Matching Bathroom Accessory Set
- ALFI brand Brass, AB9508-PC Polished Chrome 6 Piece Matching Bathroom Accessory Set
- Eago 71" Acrylic Corner Rectangle Bathtub with Fixtures, White, AM189ETL-L
- Eago 59" Acrylic Corner Rectangle Bathtub with Fixtures, White, AM154ETL-R5
- Eago 59" Acrylic Free Standing Rectangle Bathtub, White, AM152ETL-5
- Eago 71" Acrylic Corner Rectangle Bathtub with Fixtures, White, AM189ETL-R
- Eago 57" Acrylic Corner Oval Bathtub, White, AM175-R
- Eago 71" Acrylic Free Standing Oval Bathtub with Fixtures, White, AM128ETL
- Eago 59" Acrylic Corner Neo-angle Round Bathtub, White, AM161-R
keywords, Whirlpool Tub, Bathtub, Freestanding Tub, Whirlpool

Shipping Carriers

FREE Ground Shipping* on every product over $75 within the 48 contiguous US States (some exceptions apply for a handful of isolated locations). We maybe able to ship to Alaska, Hawaii, US territories, and Canada. Some products can ship to other international destinations. Please contact us with your mailing address for shipping quotes. We cannot ship items to P. O. boxes, and military addresses.

Flat Rate Shipping Fee of $6.99 for products under $75.

For Expedited Shipping quote estimates, please contact us.

 *Note: We offer a Free Shipping option on most products we sell. However, we pay your original shipping fees and provide it as a discount on your order. If you elect to return or cancel the order after shipment, the original shipping cost + return shipping cost will be deducted from your refund. To determine the cost of shipping the items to you, feel free to contact us.

Quick Links:


Order Shipment

  • Most in stock orders ship within 1-3 business days. 
  • As soon as your order has been shipped, we will send the tracking information to the e-mail address provided at checkout.
  • Final delivery dates are determined once the tracking number is issued. Based on delivery location, orders are estimated to be delivered within 2-5 business days. 
  • If you do not receive tracking information from us within 5 business days of your order, feel free to contact us.
  • Orders are shipped either via FedEx, UPS, USPS or an LTL freight shipping carrier.
  • If an item is on back order, an email will be sent after the order is placed of when stock is expected.
Note:
  • We rely on shipping carriers to have the product delivered to you, and are unable to account for shipping delays caused by them or unforeseen circumstances. Any shipping charges paid are non-refundable.
  • Delivery estimates provided on the product page for in stock items are an estimate. For actual delivery dates please wait for the tracking number.
  • If you need the sink by a certain date, you can contact us for a better estimate or expedited shipping (additional charges can apply) rates.

Ground Shipping

  • Packages are delivered via FedEx, UPS or USPS.
  • Shipping carriers may deliver on Saturdays.
  • FedEx, UPS, or USPS Ground shipments do not require a signature and the driver will leave the package at a suitable location at your address.
  • The driver will not call ahead to schedule delivery so please use the tracking information to track your package.
  • Free ground shipping may not be available to Alaska and Hawaii or to P. O. Boxes or Military Addresses (please contact us to verify).
  • Please review the inspection guidelines for ground shipping when accepting delivery.

Freight Shipping

  • Large and heavy products ship LTL freight on a pallet.
  • We offer free freight shipping within the 48 contiguous US States.
  • If the product is in stock, expected delivery is typically within 2-5 business days.
  • The freight carrier will contact you directly to schedule a delivery time.
  • Someone will need to be available for delivery.
  • The driver will place the package curbside at the end of your driveway.
  • Please contact us for LTL and other special delivery instructions or requests.
  • Please review the inspection guidelines for freight shipping when accepting delivery.

Shipping to Canada

  • Depending on the item the shipping is estimated to be about $150 via UPS/FedEx Ground. Some heavier products that ship LTL freight will have a higher shipping cost.
  • While buyers from Canada may order through our website, please be prepared to be contacted by our office regarding your order, since the rate on the website is an estimate and additional charges might apply.
  • Duties, taxes and any other fees that are not included will be the responsibility of the buyer. Please contact us for an exact shipping quote.
  • Please see our collection of products that ship to Canada
  • You can still order brands that don't ship to Canada, by providing a US shipping address or using a mail forwarder.

Shipping to Alaska/Hawaii

  • Depending on the item the shipping is estimated to be about $300 via UPS/FedEx Ground. Some heavier products that ship LTL freight will have a higher shipping cost.
  • While buyers from Alaska/Hawaii may order through our website, please be prepared to be contacted by our office regarding your order, since additional fees may apply.
  • Please contact us for any questions or an exact shipping quote.

At The Sink Boutique, we want to make sure that you are completely satisfied with your purchase and our customer service. We do our best to get you the right product in pristine condition and are available to assist you in the event of returns, exchanges, cancellations, missing parts or damages.

Please review the guidelines below to determine the processes relating to your circumstance. 

Feel free to contact us with any questions or clarifications.

Quick Links:


Standard Returns

  • Must be requested within 30 days from the day of delivery. Exception: "Allstone Group" sinks must be requested within 10 days of delivery. 
  • Buyer pays return shipping and insurance costs.
  • If item was shipped as part of free shipping promotion, initial shipping charges will be deducted from refund OR 25% restocking fees may apply (whichever is lower). For information on the original shipping charges please contact us.
    • Exceptions:
      • Nantucket Sinks - 15% restocking fees
      • Rohl - 30% restocking fees + original freight shipping of $200. (Some items are not cancellable and non returnable after purchase.)
      • Alfi, AllStone, Blanco, Elkay, Ruvati, and Whitehaus - 25% restocking fees + original shipping
  • A 5% fee will apply on all returns in addition to the return shipping.
  • Returns must include an RMA# (provided by us). 
  • Products must be shipped back to the warehouse, traceable and insured with RMA# listed on the return label (tracking must be shared with us for a refund). 
  • Products from different manufacturers will require different Return authorizations.
  • The item must be new, unused, unassembled, and in original packaging
  • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please make sure to read our color disclaimer.
  • We cannot be held responsible for any damage or loss along the way. Please insure your return.
  • Refund will be processed once the item is received and verified in the warehouse in about 7-14 business days after delivery.
  • Shipping charges paid are non-refundable.
  • Please submit a request using the "Message Us" form on the contact us page to start the return process.

Exchanges

  • Exchanges will be treated as a standard return (see above).
  • A new order can be placed for another product.

Cancellations

  • Can take up to 1 business day to confirm a cancellation.
  • Full refund only if the order has not been processed by the warehouse.
  • Cancellation of backorders, confirmed or processed orders will result in a 5% cancellation fee.
  • If the product has been processed by the manufacturer's warehouse, cancellations will be treated as a standard return (see above).
  • If the product is on backorder, cancel the order prior to buying a new sink. If the backorder is processed sooner, the cancellation will be treated as a standard return (see above.)

Damages and Defects

Despite all our best efforts, sometimes your shipment may arrive damaged. In case of damages, as long as you follow these simple steps we guarantee to send you a replacement and take care of any shipping costs. In addition, you will have our excellent customer service available at your fingertips to handle your case.

  • Follow the inspection guidelines based on how your order was shipped
  • Contact us within 24 to 48 hours of delivery. We MUST be notified about any damages promptly so we have enough time to resolve the issue for you and so the warehouse can file the insurance claim with the carrier.

Please Note: We can only take responsibility if we are notified within 24-48 hours of delivery and the inspection guidelines are followed

If your product arrives without any visible damage but does not function properly, it may be due to a defect on the manufacturer’s end, which is covered under the manufacturer’s warranty. Our customer service team will be happy to guide you through the warranty process.

If applicable, we can only reimburse you for the cost of the product and shipping, and not for any additional costs such as installation, disposal, etc. We also cannot be held responsible if the product you ordered does not meet your required specs. Please do the necessary research on the product in advance.

**Fireclay, Handcrafted or Hand finished Products:

  • Due to the organic nature of these hand finished products, minor imperfections (such as little bubbles, dimples, small divets, etc.) may appear. These are not defects and do not affect the functionality of the sink. It's what makes each sink uniquely its own. Unfortunately, we will not be able to replace or discount products with minor imperfections.
  • The unfinished underside of any ceramic-based products (fireclay, granite, porcelain, etc) will have minor surface deformities, odd patches and surface scratches/cracks from any manufacturer because they are unfinished due to being under the counter. This is normal and will not affect the integrity of the item. Contact us if you would like us to review your ordered item(s). 

Incorrect Item(s)

If you find that the item you received is not the one you ordered, please notify us promptly within 14 days of delivery.

  • Please include pictures of the item(s)# on the box, shipping label and the incorrect item(s).
  • The item must be new, unused, unassembled, and in original packaging.
  • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please read our color disclaimer.
  • We cannot be held responsible for incorrect item(s) that have been installed, and are not liable for any installation costs.

Missing Item(s)

If you cannot find an item that was recorded as delivered, please notify us promptly within 24 hours. We’ll work to help you get to the bottom of it. Unfortunately, we cannot issue any refunds or replacements for an order that the delivery company recorded as delivered, even if it was lost or stolen after delivery. If you would like a signature to be required upon delivery, kindly request that at the time you place your order.

The Sink Boutique will not be held responsible for any missing item claims received beyond 24 hours.

Final Sales

  • Final sale products are not eligible for cancellations, returns or exchanges
  • Gift Cards cannot be returned or exchanged

Why Buy From Us | The Sink Boutique

Top Reasons Why Customers Choose To Buy From Us:

✔ Free Shipping on All Products Over $75

✔ Great Customer Service - Our knowledgeable staff provides personalized service to ensure your satisfaction is guaranteed. Contact us if you have any questions.

✔ Safe and Secure Ordering Process - We use SSL encryption, top credit card companies, recognizable brands, and reputed shipping companies to ensure safety and security.

✔ Lowest Prices - You will find a lot of our products are on sale since we actively work on providing the best discounts on each item.

✔ Giving Back - A portion of our net profits is donated to environmental charities that work on planting more trees, offsetting the carbon footprint, or cleaning up the oceans, ensuring that your purchase contributes to a greener, more sustainable future.

✔ Family-Owned Business - We are a family-owned business that is focused on you, the customer, and proud of the products that we carry.

    Eago 71" Acrylic Corner Rectangle Bathtub with Fixtures, White, AM189ETL-R

    The Factory was founded in 1996, EAGO Sanitary Ware Co has grown into a large scale sanitary ware manufacturer. After becoming very popular in Europe and Asia, EAGO's products have become available in the USA as of 2009. EAGO is determined to supply the best high-quality bathtubs, toilets and sinks for people around the world.

    We are thrilled to offer you this exquisite EAGO whirlpool bath tub with waterfall. This ETL Certified tub is filled with cool gadgets and effects like the built in stereo, lighting, and button jets. Enjoy a state of complete relaxation and tranquility and indulge in a full body spa-like experience in the comfort of your own home

    Please see our color disclaimer.

    Features


    • The drain is located under the user's backside. This tub is also available in a variant that enables the user to face the opposite direction (Model # AM189ETL-L)
    • No tub filler is required as this tub fills itself through the waterfall! The incoming hot & cold water lines get connected directly to the mixer which then directs the water to the diverter from which you can choose to divert the water to the waterfall or the hand held shower head.
    • Our fiberglass and stainless steel-reinforced MaxLoad high gloss acrylic is stronger and more resilient than the material used by our competitors. The acrylic is scratch resistant and extra-smooth, making it difficult for dirt and particles to attach and easier to clean.
    • Includes Inline Heater: Due to the mixture of air and water in whirlpool jetted tubs, the water temperature will cool more rapidly in comparison to traditional bathtubs. Designed to enhance and prologue the enjoyment of your whirlpool bathtub, inline heaters have a built-in thermostat, constantly maintaining the temperature of the circulating water in the tub, and offering you the incentive of a longer bathing experience. The heater will only work while the jets are operating.
    • Features a back flow preventer on the shower heads. This prevents residue or odor buildup. Includes 1 soft black pillow that sticks to the tub with suction cups for an even more comfortable experience.
    • Choose your favorite of 4 different levels of jet pressure or utilize the automatic gradual change of jet pressure from low to high in a loop.
    • Featuring auto protection function for pump (if there is not enough water in the whirlpool bathtub the pump cannot be started). Also has 60 minutes auto shutdown function.
    • Keypad Control Panel: Stylish control panel easily operates the bathtubs whirlpool jets, inline heater, digital sound system, and chromatherapy lighting.
    • Thermostatic valve with anti scalding max temperature of 100' f. FM radio, bluetooth, and speakers built in. Chromatherapy LED lighting system creates a serine atmosphere. Colors change automatically or manually; gradually blending into one another in a cycle, or remaining on your favorite color only.
    • Electrical Details: 110-120 Volts, 30 Amps, 3050 Watts, 60 Hertz, 2 Horsepower.

    Details


    ASIN: B077JV4K6X
    Adjustable Jet Direction?: Yes
    Adjustable Jet Flow?: Yes
    Amperage: 30
    Apron Front Tub?: Yes
    Bluetooth Included?: Yes
    Box Height: 34.5"
    Box Length: 73.63"
    Box Weight: 214 lb(s)
    Box Width: 35"
    Built-In Speakers Included?: Yes
    Color: White
    Control Type: Digital
    Country of Origin: China
    Drain Diameter: 2"
    Drain Included?: Yes
    Drain Placement: Offset Center
    ETL Listed?: Yes
    Electric?: Yes
    Filled Weight: 797.52
    Finish: White
    Freight Class (LTL Only): 175
    Handheld Shower Head Diameter: 2
    Handheld Shower Head Material: Plastic
    Handheld Shower Head Shape: Rectangle
    Handle Type: Knob
    Harmonized System Code: 3922.10.0000
    Has Overflow?: Yes
    Height to Overflow: 15.25"
    Hertz: 60 Hz
    Horsepower: 2
    Hose Length: 60
    Includes Hand-Held?: Yes
    Includes Heater?: Yes
    Includes Pillow?: Yes
    Includes Tub Filler?: Yes
    Indoor or Outdoor?: Indoor
    Inner Depth: 17.75"
    Inside Bowl Dimensions: 48.5" x 18" x 17.75"
    Installation Type: Corner
    Integrated Audio?: Yes
    Item Height: 26.75"
    Item Length (Front to Back): 70.5"
    Item Weight: 147 lb(s)
    Item Width (Side to Side): 31.9"
    Jet Type: Jetted-Whirlpool
    Light Type: LED
    Lighting?: Yes
    Material: Acrylic
    Motor Placement: Left
    Mount: Tub Mounted
    Must Install Against a Wall?: Yes
    NMFC Code: 158260-3
    Number of Faucet Holes: 3
    Number of Handles: 2
    Number of Jet Settings: 4
    Number of Persons: 1
    Number of Water Jets: 7
    Overall Dimensions: 70.5" x 31.9" x 26.75"
    Overflow Location: Back
    Pack Quantity: 1
    Room: Bathroom
    SKU: AM189ETL-R
    Seat Side: Left
    Self Leveling Base?: Yes
    Shape: Rectangle
    Ship Girth: 139
    Ship Length: 73.63
    Ship Method: Freight
    Ship Package Type: Pallet
    Ship Weight: 247
    Ship Width: 35
    Shipping Dimensions: 73.63 x 35 x 34.5
    Ships From: KS
    Style: Modern
    Surface Type: Gloss
    Voltage: 110
    Water Capacity: 78
    Waterway Material: PVC
    Watts: 3050

    Warranty


    1 year limited warranty on all parts.
    Eago Warranty Details (PDF)

    Installation Instructions


    Installation Instructions (PDF)
    Product Specifications (PDF)

    Related Products


    - ALFI brand Cedar Wood, Natural Wood, AB4409 4" Modern Wooden Stepping Stool Multi-Purpose Accessory
    - ALFI brand ABM9FLED-PC Polished Chrome Tabletop Round 9" 5x Magnifying Cosmetic Mirror with Light
    - ALFI brand ABM9FLED-BN Brushed Nickel Tabletop Round 9" 5x Magnifying Cosmetic Mirror with Light
    - ALFI brand ABM8FLED-PC Polished Chrome Tabletop Square 8" 5x Magnifying Cosmetic Mirror with Light
    - ALFI brand ABM8FLED-BN Brushed Nickel Tabletop Square 8" 5x Magnifying Cosmetic Mirror with Light
    - ALFI brand Brass, AB9508-BN Brushed Nickel 6 Piece Matching Bathroom Accessory Set
    - ALFI brand Brass, AB9508-PC Polished Chrome 6 Piece Matching Bathroom Accessory Set
    - Eago 71" Acrylic Corner Rectangle Bathtub with Fixtures, White, AM189ETL-L
    - Eago 59" Acrylic Corner Rectangle Bathtub with Fixtures, White, AM154ETL-R5
    - Eago 59" Acrylic Free Standing Rectangle Bathtub, White, AM152ETL-5
    - Eago 71" Acrylic Corner Rectangle Bathtub with Fixtures, White, AM189ETL-R
    - Eago 57" Acrylic Corner Oval Bathtub, White, AM175-R
    - Eago 71" Acrylic Free Standing Oval Bathtub with Fixtures, White, AM128ETL
    - Eago 59" Acrylic Corner Neo-angle Round Bathtub, White, AM161-R
    keywords, Whirlpool Tub, Bathtub, Freestanding Tub, Whirlpool

    Shipping Carriers

    FREE Ground Shipping* on every product over $75 within the 48 contiguous US States (some exceptions apply for a handful of isolated locations). We maybe able to ship to Alaska, Hawaii, US territories, and Canada. Some products can ship to other international destinations. Please contact us with your mailing address for shipping quotes. We cannot ship items to P. O. boxes, and military addresses.

    Flat Rate Shipping Fee of $6.99 for products under $75.

    For Expedited Shipping quote estimates, please contact us.

     *Note: We offer a Free Shipping option on most products we sell. However, we pay your original shipping fees and provide it as a discount on your order. If you elect to return or cancel the order after shipment, the original shipping cost + return shipping cost will be deducted from your refund. To determine the cost of shipping the items to you, feel free to contact us.

    Quick Links:


    Order Shipment

    • Most in stock orders ship within 1-3 business days. 
    • As soon as your order has been shipped, we will send the tracking information to the e-mail address provided at checkout.
    • Final delivery dates are determined once the tracking number is issued. Based on delivery location, orders are estimated to be delivered within 2-5 business days. 
    • If you do not receive tracking information from us within 5 business days of your order, feel free to contact us.
    • Orders are shipped either via FedEx, UPS, USPS or an LTL freight shipping carrier.
    • If an item is on back order, an email will be sent after the order is placed of when stock is expected.
    Note:
    • We rely on shipping carriers to have the product delivered to you, and are unable to account for shipping delays caused by them or unforeseen circumstances. Any shipping charges paid are non-refundable.
    • Delivery estimates provided on the product page for in stock items are an estimate. For actual delivery dates please wait for the tracking number.
    • If you need the sink by a certain date, you can contact us for a better estimate or expedited shipping (additional charges can apply) rates.

    Ground Shipping

    • Packages are delivered via FedEx, UPS or USPS.
    • Shipping carriers may deliver on Saturdays.
    • FedEx, UPS, or USPS Ground shipments do not require a signature and the driver will leave the package at a suitable location at your address.
    • The driver will not call ahead to schedule delivery so please use the tracking information to track your package.
    • Free ground shipping may not be available to Alaska and Hawaii or to P. O. Boxes or Military Addresses (please contact us to verify).
    • Please review the inspection guidelines for ground shipping when accepting delivery.

    Freight Shipping

    • Large and heavy products ship LTL freight on a pallet.
    • We offer free freight shipping within the 48 contiguous US States.
    • If the product is in stock, expected delivery is typically within 2-5 business days.
    • The freight carrier will contact you directly to schedule a delivery time.
    • Someone will need to be available for delivery.
    • The driver will place the package curbside at the end of your driveway.
    • Please contact us for LTL and other special delivery instructions or requests.
    • Please review the inspection guidelines for freight shipping when accepting delivery.

    Shipping to Canada

    • Depending on the item the shipping is estimated to be about $150 via UPS/FedEx Ground. Some heavier products that ship LTL freight will have a higher shipping cost.
    • While buyers from Canada may order through our website, please be prepared to be contacted by our office regarding your order, since the rate on the website is an estimate and additional charges might apply.
    • Duties, taxes and any other fees that are not included will be the responsibility of the buyer. Please contact us for an exact shipping quote.
    • Please see our collection of products that ship to Canada
    • You can still order brands that don't ship to Canada, by providing a US shipping address or using a mail forwarder.

    Shipping to Alaska/Hawaii

    • Depending on the item the shipping is estimated to be about $300 via UPS/FedEx Ground. Some heavier products that ship LTL freight will have a higher shipping cost.
    • While buyers from Alaska/Hawaii may order through our website, please be prepared to be contacted by our office regarding your order, since additional fees may apply.
    • Please contact us for any questions or an exact shipping quote.

    At The Sink Boutique, we want to make sure that you are completely satisfied with your purchase and our customer service. We do our best to get you the right product in pristine condition and are available to assist you in the event of returns, exchanges, cancellations, missing parts or damages.

    Please review the guidelines below to determine the processes relating to your circumstance. 

    Feel free to contact us with any questions or clarifications.

    Quick Links:


    Standard Returns

    • Must be requested within 30 days from the day of delivery. Exception: "Allstone Group" sinks must be requested within 10 days of delivery. 
    • Buyer pays return shipping and insurance costs.
    • If item was shipped as part of free shipping promotion, initial shipping charges will be deducted from refund OR 25% restocking fees may apply (whichever is lower). For information on the original shipping charges please contact us.
      • Exceptions:
        • Nantucket Sinks - 15% restocking fees
        • Rohl - 30% restocking fees + original freight shipping of $200. (Some items are not cancellable and non returnable after purchase.)
        • Alfi, AllStone, Blanco, Elkay, Ruvati, and Whitehaus - 25% restocking fees + original shipping
    • A 5% fee will apply on all returns in addition to the return shipping.
    • Returns must include an RMA# (provided by us). 
    • Products must be shipped back to the warehouse, traceable and insured with RMA# listed on the return label (tracking must be shared with us for a refund). 
    • Products from different manufacturers will require different Return authorizations.
    • The item must be new, unused, unassembled, and in original packaging
    • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please make sure to read our color disclaimer.
    • We cannot be held responsible for any damage or loss along the way. Please insure your return.
    • Refund will be processed once the item is received and verified in the warehouse in about 7-14 business days after delivery.
    • Shipping charges paid are non-refundable.
    • Please submit a request using the "Message Us" form on the contact us page to start the return process.

    Exchanges

    • Exchanges will be treated as a standard return (see above).
    • A new order can be placed for another product.

    Cancellations

    • Can take up to 1 business day to confirm a cancellation.
    • Full refund only if the order has not been processed by the warehouse.
    • Cancellation of backorders, confirmed or processed orders will result in a 5% cancellation fee.
    • If the product has been processed by the manufacturer's warehouse, cancellations will be treated as a standard return (see above).
    • If the product is on backorder, cancel the order prior to buying a new sink. If the backorder is processed sooner, the cancellation will be treated as a standard return (see above.)

    Damages and Defects

    Despite all our best efforts, sometimes your shipment may arrive damaged. In case of damages, as long as you follow these simple steps we guarantee to send you a replacement and take care of any shipping costs. In addition, you will have our excellent customer service available at your fingertips to handle your case.

    • Follow the inspection guidelines based on how your order was shipped
    • Contact us within 24 to 48 hours of delivery. We MUST be notified about any damages promptly so we have enough time to resolve the issue for you and so the warehouse can file the insurance claim with the carrier.

    Please Note: We can only take responsibility if we are notified within 24-48 hours of delivery and the inspection guidelines are followed

    If your product arrives without any visible damage but does not function properly, it may be due to a defect on the manufacturer’s end, which is covered under the manufacturer’s warranty. Our customer service team will be happy to guide you through the warranty process.

    If applicable, we can only reimburse you for the cost of the product and shipping, and not for any additional costs such as installation, disposal, etc. We also cannot be held responsible if the product you ordered does not meet your required specs. Please do the necessary research on the product in advance.

    **Fireclay, Handcrafted or Hand finished Products:

    • Due to the organic nature of these hand finished products, minor imperfections (such as little bubbles, dimples, small divets, etc.) may appear. These are not defects and do not affect the functionality of the sink. It's what makes each sink uniquely its own. Unfortunately, we will not be able to replace or discount products with minor imperfections.
    • The unfinished underside of any ceramic-based products (fireclay, granite, porcelain, etc) will have minor surface deformities, odd patches and surface scratches/cracks from any manufacturer because they are unfinished due to being under the counter. This is normal and will not affect the integrity of the item. Contact us if you would like us to review your ordered item(s). 

    Incorrect Item(s)

    If you find that the item you received is not the one you ordered, please notify us promptly within 14 days of delivery.

    • Please include pictures of the item(s)# on the box, shipping label and the incorrect item(s).
    • The item must be new, unused, unassembled, and in original packaging.
    • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please read our color disclaimer.
    • We cannot be held responsible for incorrect item(s) that have been installed, and are not liable for any installation costs.

    Missing Item(s)

    If you cannot find an item that was recorded as delivered, please notify us promptly within 24 hours. We’ll work to help you get to the bottom of it. Unfortunately, we cannot issue any refunds or replacements for an order that the delivery company recorded as delivered, even if it was lost or stolen after delivery. If you would like a signature to be required upon delivery, kindly request that at the time you place your order.

    The Sink Boutique will not be held responsible for any missing item claims received beyond 24 hours.

    Final Sales

    • Final sale products are not eligible for cancellations, returns or exchanges
    • Gift Cards cannot be returned or exchanged

    Why Buy From Us | The Sink Boutique

    Top Reasons Why Customers Choose To Buy From Us:

    ✔ Free Shipping on All Products Over $75

    ✔ Great Customer Service - Our knowledgeable staff provides personalized service to ensure your satisfaction is guaranteed. Contact us if you have any questions.

    ✔ Safe and Secure Ordering Process - We use SSL encryption, top credit card companies, recognizable brands, and reputed shipping companies to ensure safety and security.

    ✔ Lowest Prices - You will find a lot of our products are on sale since we actively work on providing the best discounts on each item.

    ✔ Giving Back - A portion of our net profits is donated to environmental charities that work on planting more trees, offsetting the carbon footprint, or cleaning up the oceans, ensuring that your purchase contributes to a greener, more sustainable future.

    ✔ Family-Owned Business - We are a family-owned business that is focused on you, the customer, and proud of the products that we carry.

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