ALFI Brushed Stainless Steel Retractable Pot Filler Faucet, AB5018-BSS

FREE Ground Shipping on every product over $75 within the 48 contiguous US States (some exceptions apply for a handful of isolated locations). Ground shipping is not available to Alaska, Hawaii, territories, P. O. boxes and military addresses. Please contact us for shipping quotes.

Flat Rate Shipping Fee of $6.99 for products under $75.

If the product is in stock, expect delivery within 7 business days. 

Some farmhouse sinks have a lead time of 4 weeks for shipment. Please contact us to check availability if you need it immediately. 

Quick Links:

• Order Shipment
• Ground Shipping
• Freight Shipping

Order Shipment

• Please allow up to 2 business days for your order to be processed.
• If the product is in stock, it is shipped as soon as possible. All deliveries for in-stock products are made within 5-7 business days.
• As soon as your order has been shipped, we will send your tracking information to the e-mail address you provide at checkout.
• If you do not receive tracking information from us within 10 business days of your order, feel free to contact us.

Ground Shipping

• Packages are delivered via FedEx, UPS or USPS.
• FedEx and USPS may deliver on Saturdays.
• Free ground shipping may not be available to Alaska and Hawaii or to P. O. Boxes or Military Addresses (please contact us to verify).
• Please review the inspection guidelines for ground shipping when accepting delivery.

Freight Shipping

• Large and heavy products ship LTL freight on a pallet
• We will inform you if your item ships freight. If you were not notified, your order will ship using ground shipping.
• We offer free freight shipping within the 48 contiguous US States
• If the product is in stock, expected delivery is typically within 7-10 business days
• The freight carrier will contact you directly to schedule a delivery time.
• Someone will need to be available for delivery.
• The driver will place the package curbside at the end of your driveway.
• Please contact us for LTL and other special delivery instructions or requests.
• Please review the inspection guidelines for freight shipping when accepting delivery.

At The Sink Boutique, we want to make sure that you are completely satisfied with your purchase and our customer service. We do our best to get you the right product in pristine condition and are available to assist you in the event of returns, exchanges, cancellations, missing parts or damages.

Please review the guidelines below to determine the returns processes relating to your circumstance.

Feel free to contact us with any questions or clarifications!

Quick Links:

• Standard Returns
• Exchanges
• Cancellations
• Damages
• Missing Item(s)
• Final Sales

Standard Returns

• Must be requested within 14 days from the day of delivery with the exception of "All Stone Group" sinks which must be requested within 10 days of delivery.
• The item must be new, unused, unassembled, and in original packaging
• Buyer pays return shipping cost
• 25% Restocking fees apply, due to manufacturer charges
• Returns must include an RMA# (provided by us)
• Products must be shipped back to us, traceable and insured
• We cannot be held responsible for any damage or loss along the way.
• Refund will be processed as soon as the item is received and verified in the warehouse
• To start a return, please send an email to hello@thesinkboutique.com

Exchanges

• Exchanges will be treated as a standard return (see above)
• A new order can be placed for another product.

Cancellations

• Can take up to 24 hours to confirm a cancellation
• Full refund only if the product has not been processed by the manufacturer for shipment.
• If the product has shipped, cancellations will be treated as a standard return (see above)

Damages

Despite all our best efforts, sometimes your shipment may arrive damaged. In case of damages, don't worry, as long as you follow these simple steps we guarantee to send you a replacement and take care of any shipping costs. In addition, you will have our excellent customer service available at your fingertips to handle your case.  

• Follow the inspection guidelines based on how your order was shipped
• Contact us within 24 hours of delivery

Please Note: We can only take responsibility if we are notified within 24 hours of delivery and the inspection guidelines are followed

Missing Item(s)

If you cannot find an item that was recorded as delivered, please notify us promptly within 24 hours. We’ll work to help you get to the bottom of it. Unfortunately, however, we cannot issue any refunds or replacements for an order that the delivery company recorded as delivered, even if it was lost or stolen after delivery. If you would like a signature to be required upon delivery, kindly request that at the time you place your order.

Final Sales

• Final sale products are not eligible for returns or exchanges
• Gift Cards cannot be returned or exchanged

Top Reasons Why Customers Choose To Buy From Us:

• Giving Back - Back in 2013, when we were designing our house, we became very aware of the environmental impact of a redesign/remodeling project. This is why when we started The Sink Boutique we knew we had to "give back". We donate 10% of our net profits to environmental charities that work on planting more trees, offsetting the carbon footprint, or cleaning up the oceans.

• Family-Owned Business - We are a family-owned business that is focused on you, the customer, and proud of the products that we carry.

• Low Prices - We are committed to saving you money. You will find a lot of our products are on sale since we actively work on providing the best discounts on each item.

• Free Shipping on All Products Over $75 - It's just one less thing for you to think about.

• Great Customer Service - We understand the importance of great customer service. Have a question? You can email us, call us, chat with us or drop us a message through the Contact Us form.

• Safe and Secure Ordering Process - From when you order, to when the product is delivered, we ensure that your information and the product is in good hands. We use SSL encryption, top credit card companies, recognizable brands, and reputed shipping companies to ensure safety and security.