Menu
Cart 0

ALFI brand 61" Rubber Wood Free Standing Oval Bathtub with Cushion Headrest, Natural Wood, AB1163

Item #:

In Stock Usually ships in 1 to 3 business days

Estimated Delivery: Between Nov 26 and Dec 03.

Shipping & Returns: See tabs below.

Questions? Contact Us

ALFI brand 61" Rubber Wood Free Standing Oval Bathtub with Cushion Headrest, Natural Wood, AB1163

ALFI brand is a family owned business that is passionate about helping individuals transform their kitchen and bath into gorgeous places to spend time. Dedicated to manufacturing innovative and unique products that are both beautiful and functional, ALFI offers a diverse selection of kitchen and bath products that wont be found elsewhere. While the brands emphasis is on uncompromising quality and distinctive designs, their products are made for budget minded people.

Turn any bathroom into an eye catching spectacular with a high end wooden tub. The perfect addition to any log style cabin or winter home. Nothing feels better than crawling into a tub made of wood and filled with steaming hot water. Just lay back and relax, you're in a classic wooden tub.

Maintenance Tips: Keeping it Clean The tub does not require any special cleaning products. Bath salts/soaps may be used, but make sure to rinse the tub out thoroughly. You should never apply harsh chemicals to the wood. Simply use a clean towel with hot water and mild soap for regular cleaning. Keep the tub clean after every use, to ensure a long lasting finish. Making it Last This tub is designed to be used on a regular basis. If tub is not being used on a weekly basis it is recommended to wash it down every couple weeks to ensure it maintains proper moisture levels, especially if used in a very dry climate. This will prevent cracking or splitting of the wood caused by drying out. If you plan to not use the tub for a month it is recommended to leave the tub filled with 1/3 of water. For longer periods of time increase the water level to 3/4. Alfi Trade Inc. is not liable for cracks/splitting of the wood. For indoor use only. Keep out of direct sunlight and safely away from any fireplaces.

Please see our color disclaimer.

Features


  • FREE GIFT! Comes with a free wooden hanging basket to keep your bathing necessities easily accessible at all times.
  • Re-enforced by three stainless steel metal wraps for style and durability.
  • Padded comfort head rest with chrome accents.
  • Includes polished chrome pop-up drain located by the users feet.
  • Made of rubber wood.
  • Completely reversible so you can decide which side you want the headrest.
  • Maintenance Tips: Keeping it Clean The tub does not require any special cleaning products. Bath salts/soaps may be used, but make sure to rinse the tub out thoroughly. You should never apply harsh chemicals to the wood. Simply use a clean towel with hot water and mild soap for regular cleaning. Keep the tub clean after every use, to insure a long lasting finish. Making it Last This tub is designed to be used on a regular basis. If tub is not being used on a weekly basis it is recommended to wash it down every couple weeks to insure it maintains proper moisture levels, especially if used in a very dry climate. This will prevent cracking or splitting of the wood caused by drying out. If you plan to not use the tub for a month it is recommended to leave the tub filled with 1/3 of water. For longer periods of time increase the water level to 3/4. Alfi Trade Inc. is not liable for cracks/splitting of the wood. For indoor use only. Keep out of direct sunlight and safely away from any fireplaces.
  • No installation instructions required! This tub couldn't be easier to install. Just place it at its desired spot and then connect the drain. If your model includes the tub filler you will also need to connect it to the waterline.
  • Comes with a custom made removable wooden seat and back rest that fit inside the tub for increased comfort while bathing.
  • California residents see Prop 65 Warnings.

Details


ASIN: B00A2AL9LC
Apron Front Tub?: Yes
Box Height: 28"
Box Length: 65"
Box Weight: 190 lb(s)
Box Width: 32"
Color: Natural Wood
Country of Origin: China
Drain Diameter: 2"
Drain Included?: Yes
Drain Placement: Offset Center
Filled Weight: 932.3
Finish: Natural Wood
Freight Class (LTL Only): 175
Hardware Finish: Polished Chrome
Harmonized System Code: 4416.00.9020
Includes Pillow?: Yes
Indoor or Outdoor?: Indoor
Inner Depth: 18"
Inside Bowl Dimensions: 57" x 24.5" x 18"
Installation Type: Free Standing
Item Height: 24.38"
Item Length (Front to Back): 61"
Item Weight: 140 lb(s)
Item Width (Side to Side): 28.38"
Jet Type: Soaking
Material: Rubber Wood
Motor Placement: No Motor
Mount: Variable
Must Install Against a Wall?: No
NMFC Code: 158260-3
Number of Faucet Holes: 0
Number of Persons: 1
Overall Dimensions: 61" x 28.38" x 24.38"
Overflow Location: None
Pack Quantity: 1
Room: Bathroom
SKU: AB1163
Seat Side: Reversible
Shape: Oval
Ship Girth: 136
Ship Length: 65
Ship Method: Freight
Ship Package Type: Pallet
Ship Weight: 230
Ship Width: 32
Shipping Dimensions: 65 x 32 x 36
Ships From: KS
Style: Classic
Surface Type: Matte
Water Capacity: 95

Warranty


1 year warranty against manufacturing defects.
ALFI brand Warranty Details (PDF)

Installation Instructions


Product Specifications (PDF)

Product Care


ALFI brand Product Care (PDF)

Video(s)


Product Video 1
Product Video 2
Product Video 3

Related Products


- ALFI brand Cedar Wood, Natural Wood, AB4408 24'' Wooden Stool for your Wooden Tub
- ALFI brand Cedar Wood, Natural Wood, AB4409 4" Modern Wooden Stepping Stool Multi-Purpose Accessory
- ALFI brand Cedar Wood, Natural Wood, AB4402 20" Double Wooden Stepping Stool Multi-Purpose Accessory
- ALFI brand Cedar Wood, Natural Wood, AB6604 Round Wooden Cedar Foot Soaking Tub
- ALFI brand 57" Rubber Wood Free Standing Oval Soaking Bathtub, Natural Wood, AB1187
- ALFI brand 65" Cedar Wood Free Standing Oval Bathtub with Fixtures & Headrests, Natural Wood, AB1130
- ALFI brand 61" Cedar Wood Free Standing Oval Bathtub with Chrome Tub Filler, Natural Wood, AB1136
- ALFI brand 59" Rubber Wood Free Standing Rectangle Bathtub with Chrome Tub Filler, Natural Wood, AB1148
- ALFI brand 63" Cedar Wood Free Standing Oval Bathtub, Natural Wood, AB1105
- ALFI brand AB1103 59" Free Standing Cedar Wood Bathtub with Bench
keywords, wooden tub, wooden soaking tub, wood, cedar wood, free stand tub

Shipping Carriers

FREE Ground Shipping* on every product over $75 within the 48 contiguous US States (some exceptions apply for a handful of isolated locations). We maybe able to ship to Alaska, Hawaii, US territories, and Canada. Some products can ship to other international destinations. Please contact us with your mailing address for shipping quotes. We cannot ship items to P. O. boxes, and military addresses.

Flat Rate Shipping Fee of $6.99 for products under $75.

For Expedited Shipping quote estimates, please contact us.

 *Note: We offer a Free Shipping option on most products we sell. However, we pay your original shipping fees and provide it as a discount on your order. If you elect to return or cancel the order after shipment, the original shipping cost + return shipping cost will be deducted from your refund. To determine the cost of shipping the items to you, feel free to contact us.

Quick Links:


Order Shipment

  • Most in stock orders ship within 1-3 business days. 
  • As soon as your order has been shipped, we will send the tracking information to the e-mail address provided at checkout.
  • Final delivery dates are determined once the tracking number is issued. Based on delivery location, orders are estimated to be delivered within 2-5 business days. 
  • If you do not receive tracking information from us within 5 business days of your order, feel free to contact us.
  • Orders are shipped either via FedEx, UPS, USPS or an LTL freight shipping carrier.
  • If an item is on back order, an email will be sent after the order is placed of when stock is expected.
Note:
  • We rely on shipping carriers to have the product delivered to you, and are unable to account for shipping delays caused by them or unforeseen circumstances. Any shipping charges paid are non-refundable.
  • Delivery estimates provided on the product page for in stock items are an estimate. For actual delivery dates please wait for the tracking number.
  • If you need the sink by a certain date, you can contact us for a better estimate or expedited shipping (additional charges can apply) rates.

Ground Shipping

  • Packages are delivered via FedEx, UPS or USPS.
  • Shipping carriers may deliver on Saturdays.
  • FedEx, UPS, or USPS Ground shipments do not require a signature and the driver will leave the package at a suitable location at your address.
  • The driver will not call ahead to schedule delivery so please use the tracking information to track your package.
  • Free ground shipping may not be available to Alaska and Hawaii or to P. O. Boxes or Military Addresses (please contact us to verify).
  • Please review the inspection guidelines for ground shipping when accepting delivery.

Freight Shipping

  • Large and heavy products ship LTL freight on a pallet.
  • We offer free freight shipping within the 48 contiguous US States.
  • If the product is in stock, expected delivery is typically within 2-5 business days.
  • The freight carrier will contact you directly to schedule a delivery time.
  • Someone will need to be available for delivery.
  • The driver will place the package curbside at the end of your driveway.
  • Please contact us for LTL and other special delivery instructions or requests.
  • Please review the inspection guidelines for freight shipping when accepting delivery.

Shipping to Canada

  • Depending on the item the shipping is estimated to be about $150 via UPS/FedEx Ground. Some heavier products that ship LTL freight will have a higher shipping cost.
  • While buyers from Canada may order through our website, please be prepared to be contacted by our office regarding your order, since the rate on the website is an estimate and additional charges might apply.
  • Duties, taxes and any other fees that are not included will be the responsibility of the buyer. Please contact us for an exact shipping quote.
  • Please see our collection of products that ship to Canada
  • You can still order brands that don't ship to Canada, by providing a US shipping address or using a mail forwarder.

Shipping to Alaska/Hawaii

  • Depending on the item the shipping is estimated to be about $300 via UPS/FedEx Ground. Some heavier products that ship LTL freight will have a higher shipping cost.
  • While buyers from Alaska/Hawaii may order through our website, please be prepared to be contacted by our office regarding your order, since additional fees may apply.
  • Please contact us for any questions or an exact shipping quote.

At The Sink Boutique, we want to make sure that you are completely satisfied with your purchase and our customer service. We do our best to get you the right product in pristine condition and are available to assist you in the event of returns, exchanges, cancellations, missing parts or damages.

Please review the guidelines below to determine the processes relating to your circumstance.

Feel free to contact us with any questions or clarifications.

Quick Links:


Standard Returns

  • Must be requested within 30 days from the day of delivery. Exception: "Allstone Group" sinks must be requested within 10 days of delivery.
  • Buyer pays return shipping and insurance costs.
  • If item was shipped as part of free shipping promotion, initial shipping charges will be deducted from refund OR 25% restocking fees may apply (whichever is lower). For information on the original shipping charges please contact us.
    • Exceptions:
      • Nantucket Sinks - 15% restocking fees
      • Rohl - 30% restocking fees + original freight shipping of $200. (Some items are not cancellable and non returnable after purchase.)
      • Alfi, AllStone, Blanco, Elkay, Ruvati, and Whitehaus - 25% restocking fees + original shipping
  • A 5% fee will apply on all returns in addition to the return shipping.
  • Returns must include an RMA# (provided by us).
  • Products must be shipped back to the warehouse, traceable and insured with RMA# listed on the return label (tracking must be shared with us for a refund).
  • Products from different manufacturers will require different Return authorizations.
  • The item must be new, unused, unassembled, and in original packaging
  • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please make sure to read our color disclaimer.
  • We cannot be held responsible for any damage or loss along the way. Please insure your return.
  • Refund will be processed once the item is received and verified in the warehouse in about 7-14 business days after delivery.
  • Shipping charges paid are non-refundable.
  • Please submit a request using the "Message Us" form on the contact us page to start the return process.

Exchanges

  • Exchanges will be treated as a standard return (see above).
  • A new order can be placed for another product.

Cancellations

  • Can take up to 1 business day to confirm a cancellation.
  • Full refund only if the order has not been processed by the warehouse.
  • Cancellation of backorders, confirmed or processed orders will result in a 5% cancellation fee.
  • If the product has been processed by the manufacturer's warehouse, cancellations will be treated as a standard return (see above).
  • If the product is on backorder, cancel the order prior to buying a new sink. If the backorder is processed sooner, the cancellation will be treated as a standard return (see above.)

Damages and Defects

Despite all our best efforts, sometimes your shipment may arrive damaged. In case of damages, as long as you follow these simple steps we guarantee to send you a replacement and take care of any shipping costs. In addition, you will have our excellent customer service available at your fingertips to handle your case.

  • Follow the inspection guidelines based on how your order was shipped
  • Contact us within 24 to 48 hours of delivery. We MUST be notified about any damages promptly so we have enough time to resolve the issue for you and so the warehouse can file the insurance claim with the carrier.

Please Note: We can only take responsibility if we are notified within 24-48 hours of delivery and the inspection guidelines are followed

If your product arrives without any visible damage but does not function properly, it may be due to a defect on the manufacturer’s end, which is covered under the manufacturer’s warranty. Our customer service team will be happy to guide you through the warranty process.

If applicable, we can only reimburse you for the cost of the product and shipping, and not for any additional costs such as installation, disposal, etc. We also cannot be held responsible if the product you ordered does not meet your required specs. Please do the necessary research on the product in advance.

**Fireclay, Handcrafted or Hand finished Products:

  • Due to the organic nature of these hand finished products, minor imperfections (such as little bubbles, dimples, small divets, etc.) may appear. These are not defects and do not affect the functionality of the sink. It's what makes each sink uniquely its own. Unfortunately, we will not be able to replace or discount products with minor imperfections.
  • The unfinished underside of any ceramic-based products (fireclay, granite, porcelain, etc) will have minor surface deformities, odd patches and surface scratches/cracks from any manufacturer because they are unfinished due to being under the counter. This is normal and will not affect the integrity of the item. Contact us if you would like us to review your ordered item(s).

Incorrect Item(s)

If you find that the item you received is not the one you ordered, please notify us promptly within 14 days of delivery.

  • Please include pictures of the item(s)# on the box, shipping label and the incorrect item(s).
  • The item must be new, unused, unassembled, and in original packaging.
  • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please read our color disclaimer.
  • We cannot be held responsible for incorrect item(s) that have been installed, and are not liable for any installation costs.

Missing Item(s)

If you cannot find an item that was recorded as delivered, please notify us promptly within 24 hours. We’ll work to help you get to the bottom of it. Unfortunately, we cannot issue any refunds or replacements for an order that the delivery company recorded as delivered, even if it was lost or stolen after delivery. If you would like a signature to be required upon delivery, kindly request that at the time you place your order.

The Sink Boutique will not be held responsible for any missing item claims received beyond 24 hours.

Final Sales

Final Sale products are offered at a special discount. These products are overstocked and will be discontinued, so once they're gone, they won't be back! There are no flaws in these products, they are simply overstock items that will no longer be available in these designs.

  • No Cancellations, Returns or Exchanges: All sales are final on these items.
  • Damages and Defects: If your item arrives damaged, we will replace it at no additional cost. See terms and instructions for damages and defects.
  • Gift Cards cannot be returned or exchanged

Why Buy From Us | The Sink Boutique

Top Reasons Why Customers Choose To Buy From Us:

✔ Free Shipping on All Products Over $75

✔ Great Customer Service - Our knowledgeable staff provides personalized service to ensure your satisfaction is guaranteed. Contact us if you have any questions.

✔ Safe and Secure Ordering Process - We use SSL encryption, top credit card companies, recognizable brands, and reputed shipping companies to ensure safety and security.

✔ Lowest Prices - You will find a lot of our products are on sale since we actively work on providing the best discounts on each item.

✔ Giving Back - A portion of our net profits is donated to environmental charities that work on planting more trees, offsetting the carbon footprint, or cleaning up the oceans, ensuring that your purchase contributes to a greener, more sustainable future.

✔ Family-Owned Business - We are a family-owned business that is focused on you, the customer, and proud of the products that we carry.

    ALFI brand 61" Rubber Wood Free Standing Oval Bathtub with Cushion Headrest, Natural Wood, AB1163

    ALFI brand is a family owned business that is passionate about helping individuals transform their kitchen and bath into gorgeous places to spend time. Dedicated to manufacturing innovative and unique products that are both beautiful and functional, ALFI offers a diverse selection of kitchen and bath products that wont be found elsewhere. While the brands emphasis is on uncompromising quality and distinctive designs, their products are made for budget minded people.

    Turn any bathroom into an eye catching spectacular with a high end wooden tub. The perfect addition to any log style cabin or winter home. Nothing feels better than crawling into a tub made of wood and filled with steaming hot water. Just lay back and relax, you're in a classic wooden tub.

    Maintenance Tips: Keeping it Clean The tub does not require any special cleaning products. Bath salts/soaps may be used, but make sure to rinse the tub out thoroughly. You should never apply harsh chemicals to the wood. Simply use a clean towel with hot water and mild soap for regular cleaning. Keep the tub clean after every use, to ensure a long lasting finish. Making it Last This tub is designed to be used on a regular basis. If tub is not being used on a weekly basis it is recommended to wash it down every couple weeks to ensure it maintains proper moisture levels, especially if used in a very dry climate. This will prevent cracking or splitting of the wood caused by drying out. If you plan to not use the tub for a month it is recommended to leave the tub filled with 1/3 of water. For longer periods of time increase the water level to 3/4. Alfi Trade Inc. is not liable for cracks/splitting of the wood. For indoor use only. Keep out of direct sunlight and safely away from any fireplaces.

    Please see our color disclaimer.

    Features


    • FREE GIFT! Comes with a free wooden hanging basket to keep your bathing necessities easily accessible at all times.
    • Re-enforced by three stainless steel metal wraps for style and durability.
    • Padded comfort head rest with chrome accents.
    • Includes polished chrome pop-up drain located by the users feet.
    • Made of rubber wood.
    • Completely reversible so you can decide which side you want the headrest.
    • Maintenance Tips: Keeping it Clean The tub does not require any special cleaning products. Bath salts/soaps may be used, but make sure to rinse the tub out thoroughly. You should never apply harsh chemicals to the wood. Simply use a clean towel with hot water and mild soap for regular cleaning. Keep the tub clean after every use, to insure a long lasting finish. Making it Last This tub is designed to be used on a regular basis. If tub is not being used on a weekly basis it is recommended to wash it down every couple weeks to insure it maintains proper moisture levels, especially if used in a very dry climate. This will prevent cracking or splitting of the wood caused by drying out. If you plan to not use the tub for a month it is recommended to leave the tub filled with 1/3 of water. For longer periods of time increase the water level to 3/4. Alfi Trade Inc. is not liable for cracks/splitting of the wood. For indoor use only. Keep out of direct sunlight and safely away from any fireplaces.
    • No installation instructions required! This tub couldn't be easier to install. Just place it at its desired spot and then connect the drain. If your model includes the tub filler you will also need to connect it to the waterline.
    • Comes with a custom made removable wooden seat and back rest that fit inside the tub for increased comfort while bathing.
    • California residents see Prop 65 Warnings.

    Details


    ASIN: B00A2AL9LC
    Apron Front Tub?: Yes
    Box Height: 28"
    Box Length: 65"
    Box Weight: 190 lb(s)
    Box Width: 32"
    Color: Natural Wood
    Country of Origin: China
    Drain Diameter: 2"
    Drain Included?: Yes
    Drain Placement: Offset Center
    Filled Weight: 932.3
    Finish: Natural Wood
    Freight Class (LTL Only): 175
    Hardware Finish: Polished Chrome
    Harmonized System Code: 4416.00.9020
    Includes Pillow?: Yes
    Indoor or Outdoor?: Indoor
    Inner Depth: 18"
    Inside Bowl Dimensions: 57" x 24.5" x 18"
    Installation Type: Free Standing
    Item Height: 24.38"
    Item Length (Front to Back): 61"
    Item Weight: 140 lb(s)
    Item Width (Side to Side): 28.38"
    Jet Type: Soaking
    Material: Rubber Wood
    Motor Placement: No Motor
    Mount: Variable
    Must Install Against a Wall?: No
    NMFC Code: 158260-3
    Number of Faucet Holes: 0
    Number of Persons: 1
    Overall Dimensions: 61" x 28.38" x 24.38"
    Overflow Location: None
    Pack Quantity: 1
    Room: Bathroom
    SKU: AB1163
    Seat Side: Reversible
    Shape: Oval
    Ship Girth: 136
    Ship Length: 65
    Ship Method: Freight
    Ship Package Type: Pallet
    Ship Weight: 230
    Ship Width: 32
    Shipping Dimensions: 65 x 32 x 36
    Ships From: KS
    Style: Classic
    Surface Type: Matte
    Water Capacity: 95

    Warranty


    1 year warranty against manufacturing defects.
    ALFI brand Warranty Details (PDF)

    Installation Instructions


    Product Specifications (PDF)

    Product Care


    ALFI brand Product Care (PDF)

    Video(s)


    Product Video 1
    Product Video 2
    Product Video 3

    Related Products


    - ALFI brand Cedar Wood, Natural Wood, AB4408 24'' Wooden Stool for your Wooden Tub
    - ALFI brand Cedar Wood, Natural Wood, AB4409 4" Modern Wooden Stepping Stool Multi-Purpose Accessory
    - ALFI brand Cedar Wood, Natural Wood, AB4402 20" Double Wooden Stepping Stool Multi-Purpose Accessory
    - ALFI brand Cedar Wood, Natural Wood, AB6604 Round Wooden Cedar Foot Soaking Tub
    - ALFI brand 57" Rubber Wood Free Standing Oval Soaking Bathtub, Natural Wood, AB1187
    - ALFI brand 65" Cedar Wood Free Standing Oval Bathtub with Fixtures & Headrests, Natural Wood, AB1130
    - ALFI brand 61" Cedar Wood Free Standing Oval Bathtub with Chrome Tub Filler, Natural Wood, AB1136
    - ALFI brand 59" Rubber Wood Free Standing Rectangle Bathtub with Chrome Tub Filler, Natural Wood, AB1148
    - ALFI brand 63" Cedar Wood Free Standing Oval Bathtub, Natural Wood, AB1105
    - ALFI brand AB1103 59" Free Standing Cedar Wood Bathtub with Bench
    keywords, wooden tub, wooden soaking tub, wood, cedar wood, free stand tub

    Shipping Carriers

    FREE Ground Shipping* on every product over $75 within the 48 contiguous US States (some exceptions apply for a handful of isolated locations). We maybe able to ship to Alaska, Hawaii, US territories, and Canada. Some products can ship to other international destinations. Please contact us with your mailing address for shipping quotes. We cannot ship items to P. O. boxes, and military addresses.

    Flat Rate Shipping Fee of $6.99 for products under $75.

    For Expedited Shipping quote estimates, please contact us.

     *Note: We offer a Free Shipping option on most products we sell. However, we pay your original shipping fees and provide it as a discount on your order. If you elect to return or cancel the order after shipment, the original shipping cost + return shipping cost will be deducted from your refund. To determine the cost of shipping the items to you, feel free to contact us.

    Quick Links:


    Order Shipment

    • Most in stock orders ship within 1-3 business days. 
    • As soon as your order has been shipped, we will send the tracking information to the e-mail address provided at checkout.
    • Final delivery dates are determined once the tracking number is issued. Based on delivery location, orders are estimated to be delivered within 2-5 business days. 
    • If you do not receive tracking information from us within 5 business days of your order, feel free to contact us.
    • Orders are shipped either via FedEx, UPS, USPS or an LTL freight shipping carrier.
    • If an item is on back order, an email will be sent after the order is placed of when stock is expected.
    Note:
    • We rely on shipping carriers to have the product delivered to you, and are unable to account for shipping delays caused by them or unforeseen circumstances. Any shipping charges paid are non-refundable.
    • Delivery estimates provided on the product page for in stock items are an estimate. For actual delivery dates please wait for the tracking number.
    • If you need the sink by a certain date, you can contact us for a better estimate or expedited shipping (additional charges can apply) rates.

    Ground Shipping

    • Packages are delivered via FedEx, UPS or USPS.
    • Shipping carriers may deliver on Saturdays.
    • FedEx, UPS, or USPS Ground shipments do not require a signature and the driver will leave the package at a suitable location at your address.
    • The driver will not call ahead to schedule delivery so please use the tracking information to track your package.
    • Free ground shipping may not be available to Alaska and Hawaii or to P. O. Boxes or Military Addresses (please contact us to verify).
    • Please review the inspection guidelines for ground shipping when accepting delivery.

    Freight Shipping

    • Large and heavy products ship LTL freight on a pallet.
    • We offer free freight shipping within the 48 contiguous US States.
    • If the product is in stock, expected delivery is typically within 2-5 business days.
    • The freight carrier will contact you directly to schedule a delivery time.
    • Someone will need to be available for delivery.
    • The driver will place the package curbside at the end of your driveway.
    • Please contact us for LTL and other special delivery instructions or requests.
    • Please review the inspection guidelines for freight shipping when accepting delivery.

    Shipping to Canada

    • Depending on the item the shipping is estimated to be about $150 via UPS/FedEx Ground. Some heavier products that ship LTL freight will have a higher shipping cost.
    • While buyers from Canada may order through our website, please be prepared to be contacted by our office regarding your order, since the rate on the website is an estimate and additional charges might apply.
    • Duties, taxes and any other fees that are not included will be the responsibility of the buyer. Please contact us for an exact shipping quote.
    • Please see our collection of products that ship to Canada
    • You can still order brands that don't ship to Canada, by providing a US shipping address or using a mail forwarder.

    Shipping to Alaska/Hawaii

    • Depending on the item the shipping is estimated to be about $300 via UPS/FedEx Ground. Some heavier products that ship LTL freight will have a higher shipping cost.
    • While buyers from Alaska/Hawaii may order through our website, please be prepared to be contacted by our office regarding your order, since additional fees may apply.
    • Please contact us for any questions or an exact shipping quote.

    At The Sink Boutique, we want to make sure that you are completely satisfied with your purchase and our customer service. We do our best to get you the right product in pristine condition and are available to assist you in the event of returns, exchanges, cancellations, missing parts or damages.

    Please review the guidelines below to determine the processes relating to your circumstance.

    Feel free to contact us with any questions or clarifications.

    Quick Links:


    Standard Returns

    • Must be requested within 30 days from the day of delivery. Exception: "Allstone Group" sinks must be requested within 10 days of delivery.
    • Buyer pays return shipping and insurance costs.
    • If item was shipped as part of free shipping promotion, initial shipping charges will be deducted from refund OR 25% restocking fees may apply (whichever is lower). For information on the original shipping charges please contact us.
      • Exceptions:
        • Nantucket Sinks - 15% restocking fees
        • Rohl - 30% restocking fees + original freight shipping of $200. (Some items are not cancellable and non returnable after purchase.)
        • Alfi, AllStone, Blanco, Elkay, Ruvati, and Whitehaus - 25% restocking fees + original shipping
    • A 5% fee will apply on all returns in addition to the return shipping.
    • Returns must include an RMA# (provided by us).
    • Products must be shipped back to the warehouse, traceable and insured with RMA# listed on the return label (tracking must be shared with us for a refund).
    • Products from different manufacturers will require different Return authorizations.
    • The item must be new, unused, unassembled, and in original packaging
    • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please make sure to read our color disclaimer.
    • We cannot be held responsible for any damage or loss along the way. Please insure your return.
    • Refund will be processed once the item is received and verified in the warehouse in about 7-14 business days after delivery.
    • Shipping charges paid are non-refundable.
    • Please submit a request using the "Message Us" form on the contact us page to start the return process.

    Exchanges

    • Exchanges will be treated as a standard return (see above).
    • A new order can be placed for another product.

    Cancellations

    • Can take up to 1 business day to confirm a cancellation.
    • Full refund only if the order has not been processed by the warehouse.
    • Cancellation of backorders, confirmed or processed orders will result in a 5% cancellation fee.
    • If the product has been processed by the manufacturer's warehouse, cancellations will be treated as a standard return (see above).
    • If the product is on backorder, cancel the order prior to buying a new sink. If the backorder is processed sooner, the cancellation will be treated as a standard return (see above.)

    Damages and Defects

    Despite all our best efforts, sometimes your shipment may arrive damaged. In case of damages, as long as you follow these simple steps we guarantee to send you a replacement and take care of any shipping costs. In addition, you will have our excellent customer service available at your fingertips to handle your case.

    • Follow the inspection guidelines based on how your order was shipped
    • Contact us within 24 to 48 hours of delivery. We MUST be notified about any damages promptly so we have enough time to resolve the issue for you and so the warehouse can file the insurance claim with the carrier.

    Please Note: We can only take responsibility if we are notified within 24-48 hours of delivery and the inspection guidelines are followed

    If your product arrives without any visible damage but does not function properly, it may be due to a defect on the manufacturer’s end, which is covered under the manufacturer’s warranty. Our customer service team will be happy to guide you through the warranty process.

    If applicable, we can only reimburse you for the cost of the product and shipping, and not for any additional costs such as installation, disposal, etc. We also cannot be held responsible if the product you ordered does not meet your required specs. Please do the necessary research on the product in advance.

    **Fireclay, Handcrafted or Hand finished Products:

    • Due to the organic nature of these hand finished products, minor imperfections (such as little bubbles, dimples, small divets, etc.) may appear. These are not defects and do not affect the functionality of the sink. It's what makes each sink uniquely its own. Unfortunately, we will not be able to replace or discount products with minor imperfections.
    • The unfinished underside of any ceramic-based products (fireclay, granite, porcelain, etc) will have minor surface deformities, odd patches and surface scratches/cracks from any manufacturer because they are unfinished due to being under the counter. This is normal and will not affect the integrity of the item. Contact us if you would like us to review your ordered item(s).

    Incorrect Item(s)

    If you find that the item you received is not the one you ordered, please notify us promptly within 14 days of delivery.

    • Please include pictures of the item(s)# on the box, shipping label and the incorrect item(s).
    • The item must be new, unused, unassembled, and in original packaging.
    • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please read our color disclaimer.
    • We cannot be held responsible for incorrect item(s) that have been installed, and are not liable for any installation costs.

    Missing Item(s)

    If you cannot find an item that was recorded as delivered, please notify us promptly within 24 hours. We’ll work to help you get to the bottom of it. Unfortunately, we cannot issue any refunds or replacements for an order that the delivery company recorded as delivered, even if it was lost or stolen after delivery. If you would like a signature to be required upon delivery, kindly request that at the time you place your order.

    The Sink Boutique will not be held responsible for any missing item claims received beyond 24 hours.

    Final Sales

    Final Sale products are offered at a special discount. These products are overstocked and will be discontinued, so once they're gone, they won't be back! There are no flaws in these products, they are simply overstock items that will no longer be available in these designs.

    • No Cancellations, Returns or Exchanges: All sales are final on these items.
    • Damages and Defects: If your item arrives damaged, we will replace it at no additional cost. See terms and instructions for damages and defects.
    • Gift Cards cannot be returned or exchanged

    Why Buy From Us | The Sink Boutique

    Top Reasons Why Customers Choose To Buy From Us:

    ✔ Free Shipping on All Products Over $75

    ✔ Great Customer Service - Our knowledgeable staff provides personalized service to ensure your satisfaction is guaranteed. Contact us if you have any questions.

    ✔ Safe and Secure Ordering Process - We use SSL encryption, top credit card companies, recognizable brands, and reputed shipping companies to ensure safety and security.

    ✔ Lowest Prices - You will find a lot of our products are on sale since we actively work on providing the best discounts on each item.

    ✔ Giving Back - A portion of our net profits is donated to environmental charities that work on planting more trees, offsetting the carbon footprint, or cleaning up the oceans, ensuring that your purchase contributes to a greener, more sustainable future.

    ✔ Family-Owned Business - We are a family-owned business that is focused on you, the customer, and proud of the products that we carry.

      QUESTIONS & ANSWERS

      Have a Question?

      Be the first to ask a question about this.

      Ask a Question