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ALFI 32 inch White Double Bowl Fireclay Undermount Kitchen Sink, AB512UM-W

ALFI 32 inch White Double Bowl Fireclay Undermount Kitchen Sink, AB512UM-W

Item #:

In Stock Usually ships in 1 to 3 business days

Estimated Delivery: Between Feb 01 and Feb 08.

Shipping & Returns: See tabs below.

Questions? Contact Us

ALFI 32 inch White Double Bowl Fireclay Undermount Kitchen Sink, AB512UM-W

ALFI brand fireclay sinks are a throwback to a simpler time. Designed to offer the traditional popular look of a farm sink with a contemporary twist. Made of the highest quality solid fireclay to ensure it not only looks great but also lasts for a very long time.

The Benefits of an Authentic Fireclay Sink: The Quality of the Finish: The glazing of the sink surface provides both durability and shine over long periods of time. The raw material used (fine fireclay) allows for uniformity in the finish. The sinks glaze is practically impervious to threatening bacteria from food preparation. Stains do not penetrate the glaze and can be easily wiped away. Acids and chemical cleaners have virtually no adverse effect on the sink. Coffee stains, cigarette burns, and other daily occurrences that would adversely effect kitchen sinks made from other materials are easily wiped away on fireclay sinks.

Please see our color disclaimer.

Features

  • This sink tapers slightly from top to bottom.
  • Please note that our undermount fireclay sinks are fully glazed on all sides. This is because they are made using the same exact mold and process as our fireclay farm sinks but offered at a lower cost. You should have no issues under mounting these sinks as this is what they were designed for. They install just like a farm sink would, only without the exposed front apron.
  • Thickness: 7/8". Heat resistant up to 350' F. This sink has been tested and will not crack due to heat exposure from a pot / pan up to 350' F hot.
  • This sink is constructed of solid high-grade fireclay material using high pressure casting, ensuring durability, longevity, and resilience to acids, alkali's, scratches, and chipping.
  • Bowl Dimensions 14 3/4" x 16 1/8" x 7 1/8". Each bowl is equal in size.
  • Due to the organic nature of the fireclay, material dimensions may vary by 1/8" of an inch. We recommend having the sink on location to trace and measure for countertop and cabinet cut outs. Furthermore, minor imperfections may appear. These are not defects; this is what makes each sink uniquely its own. Defective sinks will not pass our quality control inspection and would be recycled into a new sink at the factory.
  • Double bowl sink, giving you the flexibility to be able to soak dishes on one side while still having a usable sink on the other side.
  • See ALFI brand sink AB512 for an identical sink that also includes a 1 3/4" Lip surrounding the top edge on all 3 sides for exposed apron installation.
  • 3 1/2" Rear Center drain. This fireclay sink is compatible for use with a garbage disposal.
  • Compliant with standard US plumbing codes and certified by cUPC.

Related Products

- ALFI 18" x 13" Modern Stainless Steel Drain Mat for Kitchen, ABDM1813
- Whitehaus 3 1/2" Waste Disposer Trim with Basket Strainer, WH200
- ALFI Right Stainless Steel Sink Grid, GR512R
- ALFI Left Side Stainless Steel Sink Grid, GR512L
- ALFI Stainless Steel 3 1/2" Basket Strainer Drain, ABST35

Details

Bowl Split: 50/50
Box Height: 9"
Box Length: 32.29"
Box Weight: 74 lbs
Box Width: 18.5"
Color: White
Country of Origin: Israel
Drain Placement: Rear Center
Drain Size: 3.5
Has Overflow?: No
Inner Depth: 7.13
Inside Bowl Dimensions: Bowl 1: 14.75" x 16.125", Bowl 2: 14.75" x 16.25"
Installation Type: Under Mount
cUPC Certified?: Yes
NSF ANSI61 Certified?: No
Item Height: 8"
Item Length (Front to Back): 18"
Item Weight: 72 lbs
Item Width (Side to Side): 32"
Material: Fireclay
Minimum Cabinet Size: 32"
Number of Bowls: 2
Overall Dimensions: 32 x 18 x 8
Overflow Location: None
Room: Kitchen
Shape: Rectangle
Sku: AB512UM-W
Ship Method: Small Parcel
Style: Traditional
Surface Type: Gloss
Thickness: 0.88

Warranty

1-year warranty against manufacturing defects. 10-year warranty against fading/staining of the glaze.
Warranty Details (PDF)

Installation Instructions

Installation Instructions (PDF)

Shipping Carriers

FREE Ground Shipping* on every product over $75 within the 48 contiguous US States (some exceptions apply for a handful of isolated locations). We maybe able to ship to Alaska, Hawaii, US territories, and Canada. Please contact us with your mailing address for shipping quotes. We cannot ship items to P. O. boxes, military addresses, and other international destinations.

Flat Rate Shipping Fee of $6.99 for products under $75.

For Expedited Shipping quote estimates, please contact us.

 *Note: We offer a Free Shipping option on most products we sell. However, we pay your original shipping fees and provide it as a discount on your order. If you elect to return or cancel the order after shipment, the original shipping cost + return shipping cost will be deducted from your refund. To determine the cost of shipping the items to you, feel free to contact us.

Quick Links:

Order Shipment

  • Please allow up to 3-4 business days for your order to be processed. Some brands can take up to 10 days for processing. Refer to product page for details.
  • If the product is in stock, it is shipped as soon as possible. All deliveries for in-stock products are made within 2-7 business days (estimated), based on location. 
  • As soon as your order has been shipped, we will send your tracking information to the e-mail address you provide at checkout.
  • If you do not receive tracking information from us within 7 business days of your order, feel free to contact us.
  • Orders are shipped either via UPS, FedEx, USPS or an LTL freight shipping carrier.
  • Delivery estimates provided on the product page for in stock items are an estimate. For actual delivery dates please wait for the tracking number. If you need the sink by a certain date, you can choose to contact us for a better estimate or to request for expedited shipping (additional charges can apply).
  • If an item is on back order, an email will be sent after the order is placed of when stock is expected.

Note: We rely on shipping carriers to have the product delivered to you, and are unable to account for shipping delays caused by them or unforeseen circumstances. Any shipping charges paid are non-refundable.

Ground Shipping

  • Packages are delivered via FedEx, UPS or USPS.
  • Shipping carriers may deliver on Saturdays.
  • FedEx, UPS, or USPS Ground shipments do not require a signature and the driver will leave the package at a suitable location at your address.
  • The driver will not call ahead to schedule delivery so please use the tracking information to track your package.
  • Free ground shipping may not be available to Alaska and Hawaii or to P. O. Boxes or Military Addresses (please contact us to verify).
  • Please review the inspection guidelines for ground shipping when accepting delivery.

Freight Shipping

  • Large and heavy products ship LTL freight on a pallet
  • We will inform you if your item ships freight. If you were not notified, your order will ship using ground shipping.
  • We offer free freight shipping within the 48 contiguous US States
  • If the product is in stock, expected delivery is typically within 7-10 business days
  • The freight carrier will contact you directly to schedule a delivery time.
  • Someone will need to be available for delivery.
  • The driver will place the package curbside at the end of your driveway.
  • Please contact us for LTL and other special delivery instructions or requests.
  • Please review the inspection guidelines for freight shipping when accepting delivery.

Shipping to Canada

  • Depending on the item and item brand the shipping is estimated to be about $150 via UPS/FedEx Ground (under 150 lbs). Some heavier sinks (over 150 lbs) that ship LTL freight will have a higher shipping cost.
  • While buyers from Canada may order through our website, please be prepared to be contacted by our office regarding your order, since the rate on the website is an estimate and additional charges might apply.
  • Duties, taxes and any other fees that are not included and will be the responsibility of the buyer. Please contact us for an exact shipping quote.
  • The following brands currently ship to Canada: Alfi Brand, Allstone, Elkay,  Karran, Nantucket Sinks, Native Trails, Premier Copper Products, Rene, and Whitehaus.
  • You can still order brands that don't ship to Canada, by providing a US shipping address or using a mail forwarder.

Shipping to Alaska/Hawaii

  • While buyers from Alaska/Hawaii may order through our website, please be prepared to be contacted by our office regarding your order, since additional fees might apply.
  • Depending on the item and item brand the estimated shipping is about $300. Some sinks may have a higher shipping cost.
  • Please contact us for any questions or an exact shipping quote.

At The Sink Boutique, we want to make sure that you are completely satisfied with your purchase and our customer service. We do our best to get you the right product in pristine condition and are available to assist you in the event of returns, exchanges, cancellations, missing parts or damages.

Please review the guidelines below to determine the processes relating to your circumstance. 

Feel free to contact us with any questions or clarifications!

Quick Links:

Standard Returns

  • Must be requested within 30 days from the day of delivery. Exception: "Allstone Group" sinks must be requested within 10 days of delivery. 
  • Buyer pays return shipping and insurance costs.
  • If item was shipped as part of free shipping promotion, initial shipping charges will be deducted from refund OR 25% restocking fees may apply (whichever is lower). For information on the original shipping charges please contact us.
    • Exceptions:
      • Nantucket Sinks - 15% restocking fees
      • Rohl - 30% restocking fees + original freight shipping of $200. (Some items are not cancellable and non returnable after purchase.)
      • Alfi, AllStone, Blanco, Elkay, Rene, Whitehaus - 25% restocking fees + original shipping
  • A 5% fee will apply on all returns in addition to the return shipping.
  • Returns must include an RMA# (provided by us).
  • Products must be shipped back to the warehouse, traceable and insured with RMA# listed on the return label (tracking must be shared with us for a refund). 
  • The item must be new, unused, unassembled, and in original packaging
  • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please make sure to read our color disclaimer.
  • We cannot be held responsible for any damage or loss along the way. Please insure your return.
  • Refund will be processed once the item is received and verified in the warehouse in about 7-14 business days after delivery.
  • Shipping charges paid are non-refundable.
  • Please submit a request using the "Message Us" form on the contact us page to start the return process.

Exchanges

  • Exchanges will be treated as a standard return (see above).
  • A new order can be placed for another product.

Cancellations

  • Can take up to 1 business day to confirm a cancellation.
  • Full refund only if the order has not been processed by the warehouse.
  • Cancellation of backorders, confirmed or processed orders will result in a 5% cancellation fee.
  • If the product has been processed by the manufacturer's warehouse, cancellations will be treated as a standard return (see above).
  • If the product is on backorder, cancel the order prior to buying a new sink. If the backorder is processed sooner, the cancellation will be treated as a standard return (see above.)

Damages and Defects

Despite all our best efforts, sometimes your shipment may arrive damaged. In case of damages, as long as you follow these simple steps we guarantee to send you a replacement and take care of any shipping costs. In addition, you will have our excellent customer service available at your fingertips to handle your case.

  • Follow the inspection guidelines based on how your order was shipped
  • Contact us within 24 to 48 hours of delivery. We MUST be notified about any damages promptly so we have enough time to resolve the issue for you and so the warehouse can file the insurance claim with the carrier.

Please Note: We can only take responsibility if we are notified within 24-48 hours of delivery and the inspection guidelines are followed

If your product arrives without any visible damage but does not function properly, it may be due to a defect on the manufacturer’s end, which is covered under the manufacturer’s warranty. Our customer service team will be happy to guide you through the warranty process.

If applicable, we can only reimburse you for the cost of the product and shipping, and not for any additional costs such as installation, disposal, etc. We also cannot be held responsible if the product you ordered does not meet your required specs. Please do the necessary research on the product in advance.

**Fireclay, Handcrafted or Hand finished Products:

  • Due to the organic nature of these hand finished products, minor imperfections (such as little bubbles, dimples, small divets, etc.) may appear. These are not defects and do not affect the functionality of the sink. It's what makes each sink uniquely its own. Unfortunately, we will not be able to replace or discount products with minor imperfections.
  • The unfinished underside of any ceramic-based products (fireclay, granite, porcelain, etc) will have minor surface deformities, odd patches and surface scratches/cracks from any manufacturer because they are unfinished due to being under the counter. This is normal and will not affect the integrity of the item. Contact us if you would like us to review your ordered item(s). 

Incorrect Item(s)

If you find that the item you received is not the one you ordered, please notify us promptly within 14 days of delivery.

  • Please include pictures of the item(s)# on the box, shipping label and the incorrect item(s).
  • The item must be new, unused, unassembled, and in original packaging.
  • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please read our color disclaimer.
  • We cannot be held responsible for incorrect item(s) that have been installed, and are not liable for any installation costs.

Missing Item(s)

If you cannot find an item that was recorded as delivered, please notify us promptly within 24 hours. We’ll work to help you get to the bottom of it. Unfortunately, we cannot issue any refunds or replacements for an order that the delivery company recorded as delivered, even if it was lost or stolen after delivery. If you would like a signature to be required upon delivery, kindly request that at the time you place your order.

The Sink Boutique will not be held responsible for any missing item claims received beyond 24 hours.

Final Sales

  • Final sale products are not eligible for cancellations, returns or exchanges
  • Gift Cards cannot be returned or exchanged

Why Buy From Us | The Sink Boutique

Top Reasons Why Customers Choose To Buy From Us:

  • ✔ Free Shipping on All Products Over $75 

  • ✔ Great Customer Service - Our knowledgeable staff provides personalized service to ensure your satisfaction is guaranteed. Contact us if you have any questions.

  • ✔ Safe and Secure Ordering Process - We use SSL encryption, top credit card companies, recognizable brands, and reputed shipping companies to ensure safety and security.

  • ✔ Lowest Prices - You will find a lot of our products are on sale since we actively work on providing the best discounts on each item.

  • ✔ Giving Back - We donate 10% of our net profits to environmental charities that work on planting more trees, offsetting the carbon footprint, or cleaning up the oceans.

  • ✔ Family-Owned Business - We are a family-owned business that is focused on you, the customer, and proud of the products that we carry.

ALFI 32 inch White Double Bowl Fireclay Undermount Kitchen Sink, AB512UM-W

ALFI brand fireclay sinks are a throwback to a simpler time. Designed to offer the traditional popular look of a farm sink with a contemporary twist. Made of the highest quality solid fireclay to ensure it not only looks great but also lasts for a very long time.

The Benefits of an Authentic Fireclay Sink: The Quality of the Finish: The glazing of the sink surface provides both durability and shine over long periods of time. The raw material used (fine fireclay) allows for uniformity in the finish. The sinks glaze is practically impervious to threatening bacteria from food preparation. Stains do not penetrate the glaze and can be easily wiped away. Acids and chemical cleaners have virtually no adverse effect on the sink. Coffee stains, cigarette burns, and other daily occurrences that would adversely effect kitchen sinks made from other materials are easily wiped away on fireclay sinks.

Please see our color disclaimer.

Features

  • This sink tapers slightly from top to bottom.
  • Please note that our undermount fireclay sinks are fully glazed on all sides. This is because they are made using the same exact mold and process as our fireclay farm sinks but offered at a lower cost. You should have no issues under mounting these sinks as this is what they were designed for. They install just like a farm sink would, only without the exposed front apron.
  • Thickness: 7/8". Heat resistant up to 350' F. This sink has been tested and will not crack due to heat exposure from a pot / pan up to 350' F hot.
  • This sink is constructed of solid high-grade fireclay material using high pressure casting, ensuring durability, longevity, and resilience to acids, alkali's, scratches, and chipping.
  • Bowl Dimensions 14 3/4" x 16 1/8" x 7 1/8". Each bowl is equal in size.
  • Due to the organic nature of the fireclay, material dimensions may vary by 1/8" of an inch. We recommend having the sink on location to trace and measure for countertop and cabinet cut outs. Furthermore, minor imperfections may appear. These are not defects; this is what makes each sink uniquely its own. Defective sinks will not pass our quality control inspection and would be recycled into a new sink at the factory.
  • Double bowl sink, giving you the flexibility to be able to soak dishes on one side while still having a usable sink on the other side.
  • See ALFI brand sink AB512 for an identical sink that also includes a 1 3/4" Lip surrounding the top edge on all 3 sides for exposed apron installation.
  • 3 1/2" Rear Center drain. This fireclay sink is compatible for use with a garbage disposal.
  • Compliant with standard US plumbing codes and certified by cUPC.

Related Products

- ALFI 18" x 13" Modern Stainless Steel Drain Mat for Kitchen, ABDM1813
- Whitehaus 3 1/2" Waste Disposer Trim with Basket Strainer, WH200
- ALFI Right Stainless Steel Sink Grid, GR512R
- ALFI Left Side Stainless Steel Sink Grid, GR512L
- ALFI Stainless Steel 3 1/2" Basket Strainer Drain, ABST35

Details

Bowl Split: 50/50
Box Height: 9"
Box Length: 32.29"
Box Weight: 74 lbs
Box Width: 18.5"
Color: White
Country of Origin: Israel
Drain Placement: Rear Center
Drain Size: 3.5
Has Overflow?: No
Inner Depth: 7.13
Inside Bowl Dimensions: Bowl 1: 14.75" x 16.125", Bowl 2: 14.75" x 16.25"
Installation Type: Under Mount
cUPC Certified?: Yes
NSF ANSI61 Certified?: No
Item Height: 8"
Item Length (Front to Back): 18"
Item Weight: 72 lbs
Item Width (Side to Side): 32"
Material: Fireclay
Minimum Cabinet Size: 32"
Number of Bowls: 2
Overall Dimensions: 32 x 18 x 8
Overflow Location: None
Room: Kitchen
Shape: Rectangle
Sku: AB512UM-W
Ship Method: Small Parcel
Style: Traditional
Surface Type: Gloss
Thickness: 0.88

Warranty

1-year warranty against manufacturing defects. 10-year warranty against fading/staining of the glaze.
Warranty Details (PDF)

Installation Instructions

Installation Instructions (PDF)

Shipping Carriers

FREE Ground Shipping* on every product over $75 within the 48 contiguous US States (some exceptions apply for a handful of isolated locations). We maybe able to ship to Alaska, Hawaii, US territories, and Canada. Please contact us with your mailing address for shipping quotes. We cannot ship items to P. O. boxes, military addresses, and other international destinations.

Flat Rate Shipping Fee of $6.99 for products under $75.

For Expedited Shipping quote estimates, please contact us.

 *Note: We offer a Free Shipping option on most products we sell. However, we pay your original shipping fees and provide it as a discount on your order. If you elect to return or cancel the order after shipment, the original shipping cost + return shipping cost will be deducted from your refund. To determine the cost of shipping the items to you, feel free to contact us.

Quick Links:

Order Shipment

  • Please allow up to 3-4 business days for your order to be processed. Some brands can take up to 10 days for processing. Refer to product page for details.
  • If the product is in stock, it is shipped as soon as possible. All deliveries for in-stock products are made within 2-7 business days (estimated), based on location. 
  • As soon as your order has been shipped, we will send your tracking information to the e-mail address you provide at checkout.
  • If you do not receive tracking information from us within 7 business days of your order, feel free to contact us.
  • Orders are shipped either via UPS, FedEx, USPS or an LTL freight shipping carrier.
  • Delivery estimates provided on the product page for in stock items are an estimate. For actual delivery dates please wait for the tracking number. If you need the sink by a certain date, you can choose to contact us for a better estimate or to request for expedited shipping (additional charges can apply).
  • If an item is on back order, an email will be sent after the order is placed of when stock is expected.

Note: We rely on shipping carriers to have the product delivered to you, and are unable to account for shipping delays caused by them or unforeseen circumstances. Any shipping charges paid are non-refundable.

Ground Shipping

  • Packages are delivered via FedEx, UPS or USPS.
  • Shipping carriers may deliver on Saturdays.
  • FedEx, UPS, or USPS Ground shipments do not require a signature and the driver will leave the package at a suitable location at your address.
  • The driver will not call ahead to schedule delivery so please use the tracking information to track your package.
  • Free ground shipping may not be available to Alaska and Hawaii or to P. O. Boxes or Military Addresses (please contact us to verify).
  • Please review the inspection guidelines for ground shipping when accepting delivery.

Freight Shipping

  • Large and heavy products ship LTL freight on a pallet
  • We will inform you if your item ships freight. If you were not notified, your order will ship using ground shipping.
  • We offer free freight shipping within the 48 contiguous US States
  • If the product is in stock, expected delivery is typically within 7-10 business days
  • The freight carrier will contact you directly to schedule a delivery time.
  • Someone will need to be available for delivery.
  • The driver will place the package curbside at the end of your driveway.
  • Please contact us for LTL and other special delivery instructions or requests.
  • Please review the inspection guidelines for freight shipping when accepting delivery.

Shipping to Canada

  • Depending on the item and item brand the shipping is estimated to be about $150 via UPS/FedEx Ground (under 150 lbs). Some heavier sinks (over 150 lbs) that ship LTL freight will have a higher shipping cost.
  • While buyers from Canada may order through our website, please be prepared to be contacted by our office regarding your order, since the rate on the website is an estimate and additional charges might apply.
  • Duties, taxes and any other fees that are not included and will be the responsibility of the buyer. Please contact us for an exact shipping quote.
  • The following brands currently ship to Canada: Alfi Brand, Allstone, Elkay,  Karran, Nantucket Sinks, Native Trails, Premier Copper Products, Rene, and Whitehaus.
  • You can still order brands that don't ship to Canada, by providing a US shipping address or using a mail forwarder.

Shipping to Alaska/Hawaii

  • While buyers from Alaska/Hawaii may order through our website, please be prepared to be contacted by our office regarding your order, since additional fees might apply.
  • Depending on the item and item brand the estimated shipping is about $300. Some sinks may have a higher shipping cost.
  • Please contact us for any questions or an exact shipping quote.

At The Sink Boutique, we want to make sure that you are completely satisfied with your purchase and our customer service. We do our best to get you the right product in pristine condition and are available to assist you in the event of returns, exchanges, cancellations, missing parts or damages.

Please review the guidelines below to determine the processes relating to your circumstance. 

Feel free to contact us with any questions or clarifications!

Quick Links:

Standard Returns

  • Must be requested within 30 days from the day of delivery. Exception: "Allstone Group" sinks must be requested within 10 days of delivery. 
  • Buyer pays return shipping and insurance costs.
  • If item was shipped as part of free shipping promotion, initial shipping charges will be deducted from refund OR 25% restocking fees may apply (whichever is lower). For information on the original shipping charges please contact us.
    • Exceptions:
      • Nantucket Sinks - 15% restocking fees
      • Rohl - 30% restocking fees + original freight shipping of $200. (Some items are not cancellable and non returnable after purchase.)
      • Alfi, AllStone, Blanco, Elkay, Rene, Whitehaus - 25% restocking fees + original shipping
  • A 5% fee will apply on all returns in addition to the return shipping.
  • Returns must include an RMA# (provided by us).
  • Products must be shipped back to the warehouse, traceable and insured with RMA# listed on the return label (tracking must be shared with us for a refund). 
  • The item must be new, unused, unassembled, and in original packaging
  • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please make sure to read our color disclaimer.
  • We cannot be held responsible for any damage or loss along the way. Please insure your return.
  • Refund will be processed once the item is received and verified in the warehouse in about 7-14 business days after delivery.
  • Shipping charges paid are non-refundable.
  • Please submit a request using the "Message Us" form on the contact us page to start the return process.

Exchanges

  • Exchanges will be treated as a standard return (see above).
  • A new order can be placed for another product.

Cancellations

  • Can take up to 1 business day to confirm a cancellation.
  • Full refund only if the order has not been processed by the warehouse.
  • Cancellation of backorders, confirmed or processed orders will result in a 5% cancellation fee.
  • If the product has been processed by the manufacturer's warehouse, cancellations will be treated as a standard return (see above).
  • If the product is on backorder, cancel the order prior to buying a new sink. If the backorder is processed sooner, the cancellation will be treated as a standard return (see above.)

Damages and Defects

Despite all our best efforts, sometimes your shipment may arrive damaged. In case of damages, as long as you follow these simple steps we guarantee to send you a replacement and take care of any shipping costs. In addition, you will have our excellent customer service available at your fingertips to handle your case.

  • Follow the inspection guidelines based on how your order was shipped
  • Contact us within 24 to 48 hours of delivery. We MUST be notified about any damages promptly so we have enough time to resolve the issue for you and so the warehouse can file the insurance claim with the carrier.

Please Note: We can only take responsibility if we are notified within 24-48 hours of delivery and the inspection guidelines are followed

If your product arrives without any visible damage but does not function properly, it may be due to a defect on the manufacturer’s end, which is covered under the manufacturer’s warranty. Our customer service team will be happy to guide you through the warranty process.

If applicable, we can only reimburse you for the cost of the product and shipping, and not for any additional costs such as installation, disposal, etc. We also cannot be held responsible if the product you ordered does not meet your required specs. Please do the necessary research on the product in advance.

**Fireclay, Handcrafted or Hand finished Products:

  • Due to the organic nature of these hand finished products, minor imperfections (such as little bubbles, dimples, small divets, etc.) may appear. These are not defects and do not affect the functionality of the sink. It's what makes each sink uniquely its own. Unfortunately, we will not be able to replace or discount products with minor imperfections.
  • The unfinished underside of any ceramic-based products (fireclay, granite, porcelain, etc) will have minor surface deformities, odd patches and surface scratches/cracks from any manufacturer because they are unfinished due to being under the counter. This is normal and will not affect the integrity of the item. Contact us if you would like us to review your ordered item(s). 

Incorrect Item(s)

If you find that the item you received is not the one you ordered, please notify us promptly within 14 days of delivery.

  • Please include pictures of the item(s)# on the box, shipping label and the incorrect item(s).
  • The item must be new, unused, unassembled, and in original packaging.
  • Due to the many variations in monitors and browsers, the color of products may appear different on different monitors. Items returned based on the color will be treated as a standard return. Please read our color disclaimer.
  • We cannot be held responsible for incorrect item(s) that have been installed, and are not liable for any installation costs.

Missing Item(s)

If you cannot find an item that was recorded as delivered, please notify us promptly within 24 hours. We’ll work to help you get to the bottom of it. Unfortunately, we cannot issue any refunds or replacements for an order that the delivery company recorded as delivered, even if it was lost or stolen after delivery. If you would like a signature to be required upon delivery, kindly request that at the time you place your order.

The Sink Boutique will not be held responsible for any missing item claims received beyond 24 hours.

Final Sales

  • Final sale products are not eligible for cancellations, returns or exchanges
  • Gift Cards cannot be returned or exchanged

Why Buy From Us | The Sink Boutique

Top Reasons Why Customers Choose To Buy From Us:

  • ✔ Free Shipping on All Products Over $75 

  • ✔ Great Customer Service - Our knowledgeable staff provides personalized service to ensure your satisfaction is guaranteed. Contact us if you have any questions.

  • ✔ Safe and Secure Ordering Process - We use SSL encryption, top credit card companies, recognizable brands, and reputed shipping companies to ensure safety and security.

  • ✔ Lowest Prices - You will find a lot of our products are on sale since we actively work on providing the best discounts on each item.

  • ✔ Giving Back - We donate 10% of our net profits to environmental charities that work on planting more trees, offsetting the carbon footprint, or cleaning up the oceans.

  • ✔ Family-Owned Business - We are a family-owned business that is focused on you, the customer, and proud of the products that we carry.

QUESTIONS & ANSWERS

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